IT Service Desk

Now Hiring: System Engineer – IT Service Desk | IT By Design (MSP)Taguig, BGC | 100% Onsite | Night Shift (US Hours) Start Date: Immediate or January We're looking for experienced IT Service Desk / Help Desk professionals who want to grow their technical skills in a global MSP environment. If you have solid troubleshooting abilities, strong communication...

L1 MSP Engineer (Onsite – BGC, Taguig)Shift: Night ShiftWork Setup: OnsiteAbout the RoleIT By Design is looking for a detail-oriented and customer-focused L1 MSP Engineer / Service Desk Analyst to provide technical support to our global clients. You will serve as the first point of contact for IT incidents and service requests, ensuring timely, accurate,...

Department:Service DeliveryLocation:BGC, TaguigWork Scheule:EST Hours (Night shift)Work Set-up:100% On-siteAre you a customer-focused IT Support professional ready to take your technical career to the next level? Join a rapidly growing global MSP where your communication skills, troubleshooting ability, and passion for technology truly matter.We're looking...

Position OverviewDepartment: Service DeliveryLocation: BGC, TaguigWork Scheule: EST Hours (Night shift)Work Set-up: 100% On-siteAre you a customer-focused IT Support professional ready to take your technical career to the next level? Join a rapidly growing global MSP where your communication skills, troubleshooting ability, and passion for technology truly...

Now Hiring: System Engineer – IT Service Desk | IT By Design (MSP)BGC, Metro Manila | 100% Onsite | Night Shift (US Hours)Can start immediately or by January 2026Ready to take the next step in your IT career?We're looking for experienced IT Service Desk / Help Desk professionals who want to level up their technical skills in a global MSP environment. If...

We are seeking a Service Desk Analyst with at least 2 years of experience providing first- and second-line support. The role focuses on incident investigation, resolution, escalation, and clear communication to ensure timely and effective support for end users.Minimum of 2 years' experience in a Service Desk or related support roleBachelor's degree or 4-year...

About the job: Senior Operations Manager—Service Desk (Taguig) | OnsiteBenefits:HMO for Employee and 2 Dependents (On Day 1)Quarterly performance bonusOutstanding career development opportunities24 Leaves AnnuallyRequirements:4 to 5 years as an operations manager with experience in handling help desk/service desk operations6 years minimum BPO/BPM...

Essential Duties & Responsibilities:The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.· Provide exceptional and professional customer...

Essential Responsibilities and DutiesProvides First and second-line investigation and diagnosisResolves and closes incidents/service requests as per Service desk procedures & allocated timelinesEscalates unresolved incidents/service requests within agreed timescalesLogs relevant incident/service request details per Service desk proceduresCommunicates with...

Qualifications2-5yrs solid IT Service Desk experience in BPO or BPO settingsWith experience with active directory, ITSM tools like service now US/AU/NZ/UK based client.With TOR or Diploma readily available.Willing to wok onsite - BGCCan start ASAPJob Type: Full-timePay: Php30, Php45,000.00 per monthBenefits:Health insuranceApplication Question(s):What is...