Technical Support Level 3

About the Role:We're seeking a Senior 3rd Line Engineer to join our dynamic team. This role bridges 1st, 2nd, and 3rd line support, ideal for a seasoned IT professional ready to take the lead in a fast-paced, customer-focused environment.Key Responsibilities:Provide expert-level 3rd line support and act as an escalation pointMentor and support junior...

Position: Technical Support Level 1Work Location: RCBC Tower 2, MakatiWork Setup: Work-from-Office (Onsite)Work Shift: Night Shift (aligned with US hours)Qualifications:At least 1 year technical support and customer service experienceExperience with Zendesk and Microsoft OfficeMust possess excellent verbal and written communication skillsMust possess a...

Job Title: Technical Support Specialist", "We are seeking a highly skilled and motivated technical support specialist to join our team. As a technical support specialist, you will be responsible for providing remote and onsite IT support, ensuring exceptional customer service and technical issue resolution.Provide first-line support for client technical...

Responsibilities: ​ Technical Enquiries • Resolve technical enquiries to a high level • Select and explain the best solution for the customer's needs • Follow up to ensure action or resolution • Organise freight collection for return-to-base repairs • Open Service Calls in Salesforce & Priority • Follow up open...

About the RoleWe are looking for a highly skilled and dedicated Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance and customer service to our clients.This is a challenging role that requires strong analytical skills, excellent communication abilities, and a...

EducationBachelor's degree in Information Technology, Computer Science, or a related fieldTechnical SkillsStrong knowledge of Windows, macOS, Linux, and UNIX operating systemsExperience with troubleshooting hardware and software issues (PCs, printers, peripherals, videoconferencing devices)Familiarity with Active Directory (AD) (user account management,...

Automotive Lead Technician Level 3 – Role OverviewPosition Summary:The Automotive Lead Technician Level 3 is a senior-level technician responsible for diagnosing, repairing, and maintaining a wide variety of vehicles. This role often includes leadership responsibilities such as mentoring junior technicians, ensuring quality control, and occasionally...

Job OpportunityWe are seeking a technical professional with strong analytical and problem-solving skills to join our team as a Technical Support Specialist. This role requires expertise in troubleshooting technical issues, providing guidance to colleagues, and participating in the creation of support documentation.Key ResponsibilitiesTroubleshoot complex...

Description:The purpose of the Technical Support Analyst's role is to deliver, manage and maintain B2BE's global office ICT services and requirements. Further to that, the roles is also to assist the Technical Support Team Leader manage incidents, new requirements, the testing and implementation of new software, upgrading of office hardware and the asset...

Job Title:Technical Support ExpertJob DescriptionThe ideal candidate will provide technical support to teams within the organization when required, resolving customers' enquiries or issues upon escalation from internal and external sources.They must maintain and update technical documents and procedures, identify and resolve system issues, and perform daily...