Technical Support Level 1

Role Level 1 (L1) Support Engineer – Network MonitoringAbout the Role As a Level 1 Support Engineer under the Client's Network Infrastructure team, you will be responsible for the front-line monitoring and support of network devices and systems. This role provides essential support for alerts, incidents, and service requests, ensuring that critical...

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Position: Technical Support Level 3Work Location: RCBC Tower 2, MakatiWork Setup: Work-from-Office (Onsite)Work Shift: Mid Shift (aligned with UK hours)Qualifications:Minimum 3 years of technical/application support and customer service experienceSQL experience required.NET experience desirableAWS & Azure hosting experience preferredExperience working with...

This is a remote position. SUMMARY The Level 1 Technician is responsible for installing, maintaining, testing, and repairing systems and networks. They utilize their technical knowledge to support IT initiatives and provide first-level technical information systems support to clients. JOB RESPONSIBILITIESThe Level 1 Technician is responsible for the...

Graduate of any Technical or IT-related courses (such as BS Computer Engineering, Electronic and Communication Engineering, Electronics and Computer Technology, Computer Science and Information Technology)Must be proficient in internet usage, Microsoft Office products, various Operating Systems, and other productivity toolsMust have good oral and written...

Company Description is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work...

OverviewJoin to apply for the Technical Support Representative 1 role at Global Payments Inc.Summary of This Role: Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various databases to select the best processing method and explains the solution to the client in order to resolve...

Position Summary:We are hiring a Tier 1 Technical Support Specialist to be the first line of defense for customers experiencing technical issues. This role focuses on rapid issue resolution, quality customer interactions, and escalating complex problems appropriately.Job Details:Work from homeMonday to Friday | 8 AM to 5 PM EST (9 PM to 6 AM PHT)Following PH...

Position Summary:We are hiring a Tier 1 Technical Support Specialist to be the first line of defense for customers experiencing technical issues. This role focuses on rapid issue resolution, quality customer interactions, and escalating complex problems appropriately.Job Details:Work from homeMonday to Friday | 8 AM to 5 PM EST (9 PM to 6 AM PHT)Following PH...

Role Summary: The Technical Support Specialist plays a critical role in ensuring smooth IT operations by providing Level 1 and Level 2 application support, managing IT tickets, and overseeing JIRA monitoring. This role is essential in maintaining system reliability, enhancing user experience, and supporting business continuity through responsive and...