AU RTO Enrollment Support Officer

3 days ago

Quezon City, National Capital Region, Philippines PeoplePartners Inc Full time ₱25,000 - ₱40,000 per year

This is a remote position.

AU RTO Enrollment Support Officer (Remote)
Background
  • PeoplePartners is hiring on behalf of one of our awesome clients in the Australian vocational education. If you're passionate about helping students take their next big step, love organization, and know your way around an enrolment form (or want to), read on.
About the Role
  • You'll be the behind-the-scenes hero making sure enrollments go smoothly — from answering course questions to processing documents and supporting the Business Development team.
Your Key Responsibilities:
  • Guide students through enrollment with clarity and care.
  • Support the Business Development Officer with admin magic.
  • Manage online leads and convert them into happy students.
  • Keep records crisp in the CRM & student systems.
  • Report on enrolment data and process improvements.
Requirements About YOU
  • You're friendly, detail-obsessed, and love ticking things off lists.
  • You write and speak English clearly.
  • You work well solo but know when to loop people in.
  • You're all about accuracy, follow-through, and great service.
About YOUR Work History
  • Experience in admin, sales support, or customer service.
  • Education/training industry background? That's a big bonus.
  • Familiarity with tools like Microsoft Office and CRMs.
  • Extra kudos if you've touched aXcelerate or Cloud Assess.
About the Culture YOU Thrive In
  • You like a laugh and enjoy relaxed, honest communications.
  • You respect deadlines but hate micromanagement.
  • You're team-first but self-driven.
  • You bring ideas, not just problems.
Key Responsibilities YOU Can't Wait to Do
  • Organizing student docs like a boss.
  • Following up leads to get them enrolled.
  • Supporting smoother enrollments across the board.
  • Troubleshooting hiccups with grace.
How YOU Will Be Measured
  • Accuracy and speed in enrolment-ready docs.
  • Conversion of online leads.
  • Communication quality with students and the team.
When & Where YOU Will Work
  • Remote, work-from-home (Philippines-based).
  • Mon–Fri ; Day-shift.
Sound like you? Hit apply and let's enroll YOU into a workplace that values your impact.

Benefits
  • Permanent Work-from-home setup
  • Company-provided equipment
  • Secondary Wi-Fi Modem
  • 21 Leave Credits Annually - Leave benefits begin on Day 1.
  • 100% conversion of UNUSED leave credits
  • HMO on Day 1
  • 13th Month Pay
  • Monthly Gift Voucher
  • Milestone Tokens (Birthday/Anniversary/Christmas).
  • A Life Beyond the Screen #WorkLifeBalance.
  • Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

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