RCM Team Member – Support

1 week ago

Cagayan de Oro, Northern Mindanao, Philippines Celebrate Dental & Braces Full time ₱150,000 - ₱250,000 per year


Location:
Remote (Philippines preferred)


Employment Type:
Full-time

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About Us

We are a fast-growing dental
Revenue Cycle Management (RCM)
company dedicated to helping practices across the U.S. improve collections, streamline operations, and maintain compliance. Our team is detail-oriented, collaborative, and passionate about delivering results for our clients.

⸻


Position Overview

The
RCM Team Member – Support
role provides critical assistance to our credentialing, payment posting, insurance verification, and billing teams. This position is ideal for someone highly organized, tech-savvy , and eager to learn RCM processes while supporting senior team members and ensuring client satisfaction.

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Key Responsibilities

  • Assist RCM leads with daily support tasks across billing, posting, and insurance workflows.
  • Review, enter, and update patient/insurance information accurately in practice management software.
  • Track and escalate claim issues, denials, or payment discrepancies.
  • Monitor and update team trackers, logs, and reporting sheets.
  • Support the credentialing process with application follow-ups and documentation.
  • Communicate clearly with team members and leadership via chat, email, and virtual meetings.
  • Uphold HIPAA compliance and company data security protocols at all times.

⸻


Qualifications

  • Prior experience in dental/medical RCM, billing, insurance verification, or credentialing preferred but not required (training provided).
  • Strong attention to detail and ability to multitask effectively.
  • Comfortable with Microsoft Office, Google Suite, and dental software (e.g., Open Dental, Dentrix) preferred.
  • Excellent written and verbal English communication skills.
  • Reliable internet connection and work-from-home setup.
  • Team player with a positive, problem-solving attitude.

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