Customer Support Retail
2 weeks ago
About the role
Join the growing team at TORCH Solutions' as a Customer Support Retail - Voice and Nonvoice. This full-time position in Cagayan de Oro Misamis Oriental will see you providing exceptional customer service to clients over the phone and through digital channels.
What you'll be doing
- Responding to customer inquiries and resolving issues in a timely and efficient manner
- Handling customer complaints and providing solutions to improve their experience
- Contributing to the improvement of customer service processes and procedures
- Maintaining accurate records of customer interactions
- Identifying opportunities to enhance the customer experience
- Collaborating with cross-functional teams to deliver seamless customer support
What we're looking for
- HS/SHS Grad + with working experience (maybe formal, OJT) combination of 6 months
What we offer
At TORCH Solutions', we value our employees and provide a range of benefits to support your professional and personal growth. These include competitive compensation, opportunities for career advancement, comprehensive health insurance, and a fun, collaborative work culture.
About us
TORCH Solutions' is a leading provider of innovative technology solutions. We are dedicated to empowering our clients and delivering exceptional customer experiences. Join our team and be a part of our continued success.
Apply now and take the first step towards an exciting new chapter in your career.
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