Customer Support Retail

2 weeks ago


Cagayan de Oro, Northern Mindanao, Philippines TORCH Solutions Full time ₱150,000 - ₱250,000 per year

About the role

Join the growing team at TORCH Solutions' as a Customer Support Retail - Voice and Nonvoice. This full-time position in Cagayan de Oro Misamis Oriental will see you providing exceptional customer service to clients over the phone and through digital channels.

What you'll be doing

  • Responding to customer inquiries and resolving issues in a timely and efficient manner
  • Handling customer complaints and providing solutions to improve their experience
  • Contributing to the improvement of customer service processes and procedures
  • Maintaining accurate records of customer interactions
  • Identifying opportunities to enhance the customer experience
  • Collaborating with cross-functional teams to deliver seamless customer support

What we're looking for

  • HS/SHS Grad + with working experience (maybe formal, OJT) combination of 6 months

What we offer

At TORCH Solutions', we value our employees and provide a range of benefits to support your professional and personal growth. These include competitive compensation, opportunities for career advancement, comprehensive health insurance, and a fun, collaborative work culture.

About us

TORCH Solutions' is a leading provider of innovative technology solutions. We are dedicated to empowering our clients and delivering exceptional customer experiences. Join our team and be a part of our continued success.

Apply now and take the first step towards an exciting new chapter in your career.


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