
Chat Support
4 days ago
We are seeking enthusiastic and customer-focused Customer Service Representatives to work from home for a seasonal account. This is a full-time position located in Cagayan de Oro Misamis Oriental. As a Customer Service Representative, you will be a key point of contact for our valued customers, providing exceptional service and support.
- Type of Work: Seasonal (3 months)
- Work setup: Work from home
- Training onsite for 3 weeks, Then Working from home after training is complete.
- Work from home equipment provided
Responsibilities:
- Respond to customer inquiries and concerns via phone, email, and other communication channels
- Provide accurate information and efficient resolutions to customer issues
- Identify and escalate complex or sensitive customer cases as needed
- Maintain detailed records of customer interactions and actions taken
- Contribute to the continuous improvement of customer service processes and procedures
Qualifications:
- Atleast a High School or SHS graduate; with or without work experience;
15MBPS Upload, 25MBPS Download, Equipment provided - Strong communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner
- Excellent problem-solving and critical thinking skills to effectively address customer needs
- Ability to work in a fast-paced, high-volume environment and remain calm under pressure
Commitment to providing exceptional customer service and contributing to a positive team environment
Apply now to join our growing team of Customer Service Representatives and be a part of our team.
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