Project Coordinator

JOB DESCRIPTION

As a Project Coordinator, you will participate in planning, overseeing, and managing the many projects Frost handles. Your work will be to ensure these jobs are completed on time, within the budget, and consistent with specified quality standards. You'll be communicating with internal and external stakeholders, and making sure that all resources are aligned with the project's scope and objectives.

You are expected to collaborate with senior project managers, as well as our design, development, and content teams.

Requirements

• 6 - 12 months' worth of work experience as a Project Manager
• At least 1 year of work experience in Customer Management
• A minimum of a Bachelor's degree in any business or management course or IT-related course (i.e., Computer Science, Computer Engineering, Information Technology, or Information Systems).
• A certification in project management (such as a Certified Scrum Master) is great, but not required

Technical Skills Requirements

• Knowledgeable in waterfall and agile project management methodologies.
• Theoretical and practical knowledge of project management processes, workflows, and terminology
• Knowledge and experience in using project management software and tools
• Knowledgeable grasp of design and IT concepts, processes, and web standards
• Understanding of the application development life cycle.
• Problem-solving and business analytical skills

NON-TECHNICAL REQUIREMENTS

Must have skills:

• Excellent organizational skills
• Excellent written and verbal communication
• Interpersonal skills.
• A self-starter who can initiate their own activities
• Results-oriented
• Accuracy and attention to detail
• Ability to manage time and resources effectively
• Time management skills
• Capacity to work independently and within a team
• Ability to identify conflicts, issues, and resolutions.
• Leadership skills to manage a team of creatives. Encouraging teamwork and ensuring that everyone in the team remains focused and motivated.

ROLES & RESPONSIBILITIES

The Job

Project-Related Responsibilities

• Create a detailed project management plan and other related project documents.
• Identify and create a high-level scope of work, estimates, project schedule, milestones, and deadlines
• Track and report project performance and results using appropriate KPIs, metrics, tools, and techniques, to project stakeholders and project sponsors on a regular basis
• Constantly identify risks and issues and provide solutions to project-related issues.

Team-Related Responsibilities

• Manage different teams that will contribute to the success of the project.
• Foster a culture of accountability and ownership with the project team
• Ensure that all team members and stakeholders have the required information and resources to carry out their tasks effectively and in a timely manner.
• Lead and facilitate project meetings.
• Monitor the team's work time, output, and timesheets on a daily basis.

Customer-Oriented Responsibilities

• Create a communication plan and manage communication with both external and internal | stakeholders (clients, sponsors, executives, etc.).
• Organize and participate in client meetings.
• Ensure compliance with client requirements and business needs.
• Ensure overall customer satisfaction.
• Schedule and conduct meetings with clients for touchpoints or cadence meetings.

Occasional Duties (duties or tasks done on an occasional basis)

• Performing quality control by testing and reviewing the quality of the features, functionalities, project artifacts, and project files due for release.
• Review the documentation or related literature released internally or externally.
• Understand and document business requirements and translate them into functional documents that can be understood by both end users, technical, creative, product, and business stakeholders.
• Contribute to the development of the PM processes, and ensure that all projects assigned to him/her meet the quality standards set by the PMO Practice Head.
• Ensure that the project's objectives and outcomes are met in alignment with the Project Director's business objectives and project strategy.

Other tasks may be assigned by the management team from time to time.

Job Type: Full-time

Benefits:

• Work from home

Experience:

• Project Management: 1 year (Preferred)

Work Location: Remote