HR Coordinator

Employment Type: Full-Time Employment Work Setup: Onsite onboarding for two weeks, followed by a transition to a remote setup.

Work Schedule: Night Shift (Following U.S. Time Zone)

Location: Eastwood, Libis, Quezon City

Salary Package: 60,000 to 75,000 PHP/Monthly

This is a multi-functional role that spans administration, staffing/HR coordination, and social media marketing. The right candidate will be highly organized, resourceful, and comfortable balancing responsibilities across different business areas. This role is central to both the day-to-day operations of the business and its long-term growth strategy.

Administration & Systems

• Manage calendars, email, and meeting coordination.
• Organize business documentation and financial systems (vendor/bill payments).
• Create and maintain an operations manual, workflows, and tracking systems.
• Support business licensing, planning, and compliance requirements.

Staffing & HR Coordination

• Schedule client shifts with qualified caregivers and manage the CRM system.
• Communicate shift changes, late arrivals, and staffing updates with caregivers and clients.
• Monitor shift logs, payroll concerns, and overtime.
• Recruit, screen, and onboard caregivers.
• Maintain personnel files, certifications, and compliance documentation.
• Conduct orientations, evaluations, and performance tracking.

Marketing & Social Media

• Plan, create, and schedule content for Facebook, Instagram, LinkedIn, YouTube, and other platforms.
• Manage daily posting, engagement, and brand consistency.
• Set up business pages and run basic paid campaigns.
• Track analytics, prepare reports, and grow online presence.
• Coordinate with leadership on promotional campaigns to attract both clients and caregivers.

Software / Tools Used

• GSuite (Google Drive, Sheets, Forms)
• Microsoft Office / 365
• Outlook Calendar
• QuickBooks
• Canva (preferred)

Job Requirements:

• Bachelor's degree preferred.
• 3+ years of combined experience in administration, HR/staffing, and/or marketing.
• Prior exposure to healthcare, BPO, or staffing agency environments preferred.
• Strong organizational and problem-solving skills.
• Excellent English communication skills (written and verbal).
• Hands-on experience with social media management (content creation, scheduling, ads).

What benefits await you by joining Intelassist?

• Global career advancement and networking opportunities.
• Access to both virtual and on-site intensive courses for career and personal development enhancement.
• Monetary rewards for successful referrals that are hired.
• Guaranteed weekends off and a total of 20 paid leave days upon regularization.
• Collaborative work environment
• Eligibility for Health Maintenance Organization (HMO) coverage starting from the first month of employment, with coverage of up to 100,000 PHP per illness.

About Intelassist

Established in 2007, Intelassist is a remote staffing organization that originated from a collaboration between US-based industry professionals and an experienced operational team in Manila, Philippines. Our US team brings over 20 years of experience in engineering, manufacturing, IT, finance, and high-level operations, while our Manila-based team offers over 15 years of experience in delivering exceptional support to global enterprises.

Our coast-to-coast US offices, in collaboration with our dedicated employees in the Philippines, enable us to deliver results to clients in various markets and for a wide range of roles. With over 15 years of experience in the BPO industry, Intelassist places a strong emphasis on organizational resilience and social stewardship to foster lasting, meaningful partnerships within our team and with our clients.

At the core of our business lie our people. Our ability to recruit, train, and, most importantly, retain exceptional team members is not only what enables Intelassist to attract the region's finest talent but also what bestows stability upon our clients through reduced turnover and tangible outcomes.

With a workforce of slightly over 1,000 employees, we strike a balance – substantial enough to possess profound insight into the Business Process Outsourcing (BPO) industry, yet intimate enough to maintain the family-like, high-energy work atmosphere that our candidates seek.

At Intelassist, we specialize in sourcing, training, and retaining top-tier talent, each exclusively dedicated to meeting our clients' unique needs. Our proven track record and local presence ensure that Intelassist clients enjoy increased productivity, reduced staff turnover, and significant cost savings.

WHY INTELASSIST?We grow together. We value your effort. We aim to empower you.