HR Coordinator

Role Title:
HR Coordinator

ECLARO:
A quick Summary

ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges through strategic staffing, permanent placement, custom outsourcing & offshoring. Utilizing our proprietary TRINIT-E Service Maturity Model, we help clients implement programs to promote innovation, automation and process improvement.

About the Role:
The HR Coordinator is a dedicated and detailed go-to-hr-person to support Philippine operations in human resource organization.  This role is serves a key role in the HR organization and requires an individual who can deliver with excellent tactical day-to-day (but not insignificant) operations related to HR Operations and HR Administration.

What You Will Do
HR Administration and Recruitment:

•    Partnering with the Talent Acquisition team to ensure a smooth and seamless onboarding process for new hires.

•    Manage the onboarding procedures such as pre-employment activies, orientation until probationary period 

•    Works closely with Facilities and Admin, Finance, IT Departments to facilitate the employee onboarding process; ensuring all new hires are properly set-up with all necessary accounts, equipment, and access prior to their first day.

•    Assist HR in drafting employee notices such as but not limited to:

o    Regularization/End/Extension of probationary period

o    Bank endorsement for termination of account for exiting employees 

o    Bank endorsement for creation of account for new employees 

•    Manage the offboarding process for employees leaving the organization, including employee records management, processing paperwork, and confirming that all company assets are returned.

Benefits Administration:

•    Ensures speedy resolution of employee concerns related to benefits administration, claims, hospitalization. Liaise with the group insurance providers for employee claims.

•    Handles statutory benefits and regulatory compliances related to employee government benefits (SSS, Pag-ibig, Philhealth, and BIR).  

•    Monitors government loan applications from employees

•    Handles company initiated benefits and ensures 100% service delivery to the employees.  This will not be limited to the company HMO,  health insurances, allowances and other benefits. 

Timekeeping and Payroll Administration:

•    Attendance and Leave management.

•    Collates timesheets from business unites every cut-off for payroll submission.

•    Partners with the Payroll Team for the payroll processing, report generations, all related payroll entries for employees and leavers 

•    Supports the complicated and escalated cases related to timekeeping and payroll challenges.

HR Systems and Management Reports:

•    Manages the HR JIRA Ticketing System and ensures PH HR adheres to the strict TAT response and closure indices for the tickets lodged by employees. 

•    Partners with the HR COEs on HR Systems and Reporting, HR Analytics, Learning and Development System, Lever for Talent Acquisition 

•    Utilizes Human Resources Information Systems (HRIS) to maintain employee records, maintains accurate employee records in HR Systems, HR Team Channel for the P-Files, ensure confidentiality and compliance and generate management reports.

•    Handles HR hub profile changes, additions, revisions on employee profile and employment information 

What You Will Bring
Essential:

•    Graduate of HR or any related course.

•    At least 2 years HR and Recruitment Administration experience.

•    Works in a well-organized manner and is keen to details.

•    Familiarity with Philippine governmental reporting requirements (SSS, HDMF, Philhealth, BIR)

•    High level of confidentiality in dealing with sensitive information.

•    Familiar with HR operating system will be a plus point.

•    IT savvy