Delivery Team Administrator

6 days ago

Angeles City, Central Luzon, Philippines Offsure Full time ₱250,000 - ₱500,000 per year


Job Title: Delivery Team Administrator (Japanese Speaker)

Employment Type: Full-Time

Work Setup: Office-Based

About the Role:

We are seeking a highly organized and detail-oriented Delivery Team Administrator with the ability to read and speak Japanese to join our growing team. The ideal candidate will have 2-3 years of relevant experience in administrative support, travel coordination, logistics, or a related field. You will play a key role in ensuring smooth and timely delivery of client bookings by managing itineraries, coordinating with suppliers, and maintaining internal documentation.

Key Responsibilities:

  • Develop and maintain knowledge of assigned products or destinations

  • Respond to email inquiries in a timely and professional manner

  • Manage documentation and records relevant to trip delivery

  • Oversee the delivery of client bookings to ensure deadlines are met

  • Create and manage itineraries through our internal App platform

  • Maintain accurate databases and internal systems

  • Implement updates to itineraries and logistics as needed

  • Update product costing when requested

  • Support team members with product knowledge

  • Perform general administrative duties as required

  • Liaise with suppliers and maintain strong supplier relationships

  • Build and sustain strong relationships with clients

Additional Duties:

  • Assist with updating website information as needed

  • Support Destination Consultants in processing bookings when required

Qualifications:

  • 2-3 years of relevant experience in administration, travel coordination, logistics, or similar

  • Ability to read and speak Japanese fluently

  • Strong communication and organizational skills

  • High attention to detail and ability to multitask

  • Experience with itinerary or booking platforms is a plus

  • Proficient in Microsoft Office and database systems

  • A team player with a proactive, can-do attitude


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