Delivery Team Administrator
2 hours ago
Job Title: Delivery Team Administrator (Japanese Speaker)
Employment Type: Full-Time
Work Setup: Office-Based
About the Role:
We are seeking a highly organized and detail-oriented Delivery Team Administrator with the ability to read and speak Japanese to join our growing team. The ideal candidate will have 2-3 years of relevant experience in administrative support, travel coordination, logistics, or a related field. You will play a key role in ensuring smooth and timely delivery of client bookings by managing itineraries, coordinating with suppliers, and maintaining internal documentation.
Key Responsibilities:
Develop and maintain knowledge of assigned products or destinations
Respond to email inquiries in a timely and professional manner
Manage documentation and records relevant to trip delivery
Oversee the delivery of client bookings to ensure deadlines are met
Create and manage itineraries through our internal App platform
Maintain accurate databases and internal systems
Implement updates to itineraries and logistics as needed
Update product costing when requested
Support team members with product knowledge
Perform general administrative duties as required
Liaise with suppliers and maintain strong supplier relationships
Build and sustain strong relationships with clients
Additional Duties:
Assist with updating website information as needed
Support Destination Consultants in processing bookings when required
Qualifications:
2-3 years of relevant experience in administration, travel coordination, logistics, or similar
Ability to read and speak Japanese fluently
Strong communication and organizational skills
High attention to detail and ability to multitask
Experience with itinerary or booking platforms is a plus
Proficient in Microsoft Office and database systems
A team player with a proactive, can-do attitude
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