Team Manager

Position Title: Team Manager

Work Set Up: On-site

Schedule: 8:00 PM to 5:00 AM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

The Executive Administrative Assistant will primarily focus on scheduling tasks to ensure smooth and efficient operations. In addition, this role requires a highly organized, proactive, and adaptable individual who will handle various administrative responsibilities to support the executive and management team.

What You'll Do:

• Scheduling:
• Input new clients into the Electronic Medical Records (EMR) system
• Schedule and staff for all patients, ensuring optimal coverage and care
• Track and monitor pending referrals and start of care.
• Receive and respond to inbound client, family member, and field team call inquiries
• Collect and review client needs to support ongoing and new scheduling requirements, leveraging clinical skillset and scheduling database for support
• Promote quality, continuity, and safety of a client's care by adhering to quality standards
• Administrative Support:
• Provide administrative support to the executive and management team in various aspects of the business
• Prepare and edit correspondence, reports, and presentations
• Assist in organizing company events, meetings, and appointments
• Perform general administrative tasks such as data entry, filing, and document management
• Handle confidential information with discretion and professionalism
• Prepare and maintain accurate records, reports, and documentation
• Assist with project management and coordination of special projects as needed

What We're Looking For:

• Proven experience as an Administrative Assistant or in a similar administrative role
• Technologically proficient and adaptable to various software applications with minimal training
• Strong written and verbal communication abilities
• Experience in Sales or Customer Support is a plus
• Excellent organizational and time management skills
• Proficiency in Microsoft Office Suite and other relevant software
• Ability to multitask and prioritize tasks effectively
• High level of professionalism and attention to detail
• Flexibility and adaptability to take on different roles as needed

Why You'll Love Joining the CO Fam

At Clark Outsourcing, we're redefining what it means to work in a BPO. This isn't your regular office setup - it's where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.

Here's what's in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches

At CO, it's not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can't wait to welcome you to the team