Scheduling Administrator
6 hours ago
Roles and Responsibilities
- Develop the weekly roster schedule: establish and manage tasks and deadlines for the roster, ensuring clear timelines are set.
- Adhere to rostering principles: ensure all activities comply with skilled staff requirements and relevant regulatory frameworks.
- Implement the approved roster effectively and manage all shifts as planned.
- Ensure completion of all rostered tasks and deadlines for designated sites within scope of responsibility.
- Backfill annual and personal leave: develop contingency plans for holiday and sick leave to ensure consistent delivery of services.
- Maintain exceptional customer service: foster positive relationships with clients, clinicians, and staff; ensure enquiries are acknowledged same day and addressed within 24 hours.
- Foster positive communication with the allied health team: maintain professional and supportive interactions to contribute to a collaborative work culture.
- Verify shift accuracy and timeliness: review all shifts for accuracy and ensure publication by end of business each Friday.
- Complete weekly hours and reporting accurately and on time.
- Collaborate with stakeholders to enhance client and staff satisfaction.
- Identify and implement continuous improvement opportunities in all aspects of operations.
- Work collaboratively to maintain a cohesive, engaged, and efficient administration team.
- Complete all directed learning activities as required.
Required Experience
- Excellent verbal and written communication skills.
- Strong attention to detail.
- Well-developed planning and organizational skills.
- Alignment with Encaras core values.
- Exceptional time management skills.
- Ability to communicate effectively with employees, clients, and stakeholders.
- Initiative and self-motivation.
- Team-oriented mindset.
- High levels of reliability.
- High numerical aptitude.
Experience Advantage
- Prior experience in rostering or scheduling administration.
- Experience working in healthcare or allied health environments.
Job Type: Full-time
Pay: Php35, Php40,000.00 per month
Benefits:
- Health insurance
- On-site parking
- Opportunities for promotion
Work Location: In person
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