Account Manager

7 days ago

Makati City, National Capital Region, Philippines Oracle Full time $60,000 - $120,000 per year

Job Description

The successful candidate will manage and expand a portfolio of existing NetSuite customers by selling a variety of products or services directly to small and medium-sized accounts. In addition, the candidate will perform crucial account maintenance tasks and formulate upsell strategies to meet and exceed sales targets.

Responsibilities


• Manage and develop business relationships with existing NetSuite SMB customers.


• Perform account maintenance tasks, ensuring a seamless customer experience.


• Work in tandem with solution consultants to conduct annual and quarterly business reviews with customers.


• Expand customer accounts by upselling additional NetSuite modules and services.


• Act as a liaison between customers and other NetSuite departments as needed.


• Build and maintain a robust sales pipeline through campaigns and constant customer engagement.


• Accurately forecast sales on a monthly, quarterly, and annual basis.


• Formulate and execute upsell strategies aligning with organizational objectives.


• Comfortably conduct online meetings and presentations with C-level stakeholders.

Qualifications:


• A minimum of 3 to 5 years' sales experience, with at least two years in account management.


• A successful track record in a sales quota-bearing role.


• Experience working with North American customers and an ability to communicate effectively with them.


• Flexibility to work in the North American time-zone and on hybrid set up (atleast twice a week on site)


• Self-starter with the ability to work independently with minimal supervision.


• Proven ability to penetrate accounts and meet with stakeholders within these accounts.


• Excellent communication, negotiation, and closing skills.


• Strong sales and marketing skills with basic ERP knowledge or experience selling to the Enterprise Resource Planning space .


• BA/BS degree or equivalent preferred.

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