Customer Care Associate

17 hours ago

Cagayan de Oro, Northern Mindanao, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per year

We are looking for a talented and customer-focused Customer Care Associate to join our team in Cagayan de Oro, Misamis Oriental. This full-time role is an exciting opportunity to provide exceptional customer service and support to our growing client base.

What you'll be doing

  • Handling inbound calls from customers and addressing their queries, concerns, and issues in a professional and empathetic manner
  • Providing accurate information and tailored solutions to meet customer needs
  • Maintaining detailed records of customer interactions and following up on outstanding issues
  • Identifying opportunities to enhance the customer experience and suggesting process improvements
  • Collaborating with cross-functional teams to deliver seamless customer service
  • Adhering to standard operating procedures and compliance requirements

What we're looking for

  • Proven customer service experience, preferably in a call centre or customer-facing environment
  • Excellent communication and interpersonal skills with the ability to adapt your style to different customer needs
  • Strong problem-solving and critical thinking skills to analyse and resolve complex customer issues
  • Proficiency in using various software and technology to efficiently manage customer information
  • A positive, patient, and resilient attitude to handle high-pressure situations

If you are passionate about delivering exceptional customer service and are ready to be a part of our dynamic team, apply now.

  • Empowering Families Through Care

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeEmpowerment Full time ₱500,000 - ₱1,000,000

    Family Empowerment AssociateThis is not your typical sales or customer success position. You'll be working with real families and their human problems, empowering them to access care.We're looking for passionate and empathetic individuals to join our mission to redefine healthcare and deliver exceptional care without compromise.Key Responsibilities:Empower...

  • Telco-Customer Service Associate||CDO

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    Join one of the country's top telecommunications teams as a Customer Service Associate in CDO You'll be the frontliner of customer care, handling inquiries and concerns through phone, chat, or email. Whether it's about billing, network issues, or service upgrades, you'll help customers feel heard, supported, and satisfied.This is a great opportunity for...

  • Care Team Coordinator

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCare Full time ₱1,260,000 - ₱1,449,000

    Job OpportunityThe role of a Care Operations Associate plays a pivotal part in our patient care coordination efforts, ensuring the management of medical documentation and records is handled with precision and empathy.This demanding position requires strong organizational skills, attention to detail, and a deep commitment to confidentiality, compliance, and...

  • Lead Customer Care Associate

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCommunication Full time ₱560,000 - ₱1,140,000

    Customer Service RepresentativeThis role presents a great opportunity to work with a leading BPO company that specializes in delivering tailored solutions to meet diverse client needs. We are seeking a friendly and reliable Customer Service Representative to support clients in a BPO contact center.You will handle customer inquiries, resolve issues, and...

  • Customer Support Associates

    1 week ago

    Cagayan de Oro, Northern Mindanao, Philippines TORCH Solutions Full time ₱150,000 - ₱250,000 per year

    Join the dynamic team as a Customer Support Associate This full-time position is based in Cagayan de Oro, Misamis Oriental, offering you the opportunity to be part of a growing company dedicated to providing exceptional customer service. No prior experience is required, as we are committed to training and developing our talented team.What you'll be...

  • Customer Service Associates

    7 days ago

    Cagayan de Oro, Northern Mindanao, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per year

    Join our dynamic team as a Customer Service Associate (Telco Account), a leading provider of call centre services in Cagayan de Oro, Misamis Oriental. In this full-time role, you will be the voice of our client, a major telecommunications company, providing exceptional customer support and leveraging your communication skills to build lasting...

  • Patient Care Specialist

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCare Full time ₱500,000 - ₱1,000,000

    Job Title: Patient Care CoordinatorThe Patient Care Coordinator serves as the primary liaison between patients and caregivers, ensuring the delivery of high-quality, continuous care.Key Responsibilities:patient care coordination:Serve as the primary liaison between aides and patients, ensuring seamless and continuous care.Monitor and maintain care quality by...

  • Care Coordinator

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCompassionate Full time ₱3,000,000 - ₱5,000,000

    Deliver Compassionate Care to Families in NeedWe are seeking a dedicated and empathetic individual to join our team as a Family Care Coordinator. In this role, you will be responsible for empowering underserved families to access care by collecting, reviewing, and tracking required documentation.Key Responsibilities:Collect, review, and track required...

  • Home Care Coordination Specialist

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCare Full time $45,000 - $60,000

    Job DescriptionWe are seeking a skilled Virtual Home Care Scheduler to join our team. In this role, you will be responsible for managing caregiver schedules, communicating changes, and ensuring seamless care delivery to seniors in their homes.As a Home Care Scheduler, you will work closely with operations teams to coordinate shift assignments, handle...

  • Remote Customer Service Representative Opportunity

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomer Full time ₱972,840 - ₱1,392,200

    As a Customer Service Representative, you will be the first point of contact for our customers. Your primary responsibility will be to handle incoming calls and provide prompt resolutions to customer inquiries.Key Responsibilities:Provide exceptional customer service via phone, email, or chat.Respond to customer complaints in a professional and courteous...