CSR| Customer Associate
2 days ago
A Customer Service Representative (CSR) | Customer Associate plays a vital role in ensuring that every customer interaction reflects the company's commitment to excellence. Acting as the first line of communication, the CSR is responsible for building positive customer relationships, providing accurate information, resolving concerns, and ensuring that each client receives timely and professional support.
This role requires handling a wide range of tasks, including managing inquiries about products and services, assisting with billing or account-related concerns, processing orders, and troubleshooting technical or service issues. Customer Associates engage with customers through multiple channels such as phone, chat, email, or face-to-face, making adaptability and strong communication skills essential. They serve not only as problem solvers but also as brand ambassadors, ensuring every interaction contributes to customer satisfaction and loyalty.
In addition to direct support, CSRs are expected to document customer interactions, escalate complex issues to higher-level support when needed, and proactively follow up to ensure resolutions meet customer expectations. They play an active role in identifying recurring issues and providing feedback to help improve internal processes, service quality, and customer experience.
A successful Customer Associate demonstrates patience, empathy, and professionalism while balancing efficiency and accuracy. They are skilled in multitasking, managing time effectively in fast-paced environments, and maintaining a calm, solution-oriented approach even under pressure. By consistently delivering exceptional service, CSRs contribute directly to the company's reputation, customer retention, and overall business success.
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Client Service Associate
7 days ago
Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱800,000 - ₱1,200,000 per yearThe Client Service Associate (CSR) is a key member of the client services team, responsible for delivering high-quality, professional support to clients across all stages of the customer lifecycle. This role serves as the primary point of contact for client inquiries, ensuring timely, accurate, and efficient responses to questions regarding accounts,...
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No Experience Needed for CSR- CDO Site
7 days ago
Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per yearWe are urgently hiring Customer Service Representatives (CSR) for our CDO Site – No Experience Needed As a CSR, you will assist customers with inquiries, billing concerns, technical support, and general account-related questions. You will be responsible for providing accurate information, resolving issues promptly, and ensuring that every customer receives...
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Launch Your Career in CSR – Telco Account
2 weeks ago
Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱200,000 - ₱250,000 per yearLocation: Cagayan de Oro City, PhilippinesWork Setup: Onsite | Full-TimeStart your career with one of the country's leading telecommunications accountsWe're hiring Customer Service Representatives (CSR) for our Telco Account in Cagayan de Oro. If you're tech-savvy, love helping people, and want to build a stable career in customer service — this is your...
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Customer Care Associates
2 weeks ago
Cagayan de Oro, Northern Mindanao, Philippines TORCH Solutions Full time ₱150,000 - ₱250,000 per yearWe areseeking enthusiastic and dedicated Customer Care Associates to join our growing team. As a Customer Care Associate, you will be responsible for providing exceptional customer service to our valued clients via non-voice communication channels such as email, chat, and messaging. Working in a dynamic and collaborative environment, you will play a vital...
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CSR | 6 mos. CCE Needed- CDO Site
1 week ago
Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱19,000 - ₱21,000 per yearCustomer Service Representative (CSR) – CDO SiteQualifications:High School or Senior High School GraduatePreferably with at least 6 months Call Center Experience (CCE)Salary Range: ₱16,850 – Freshers (No CCE) ₱19,000 – With 6 to 12 months CCE ₱21,000 – With 13 months & above CCEResponsibilities:Handle inbound and outbound calls...
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Customer Service Associates
2 weeks ago
Cagayan de Oro, Northern Mindanao, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per yearJoin our dynamic team as a Customer Service Associate (Telco Account), a leading provider of call centre services in Cagayan de Oro, Misamis Oriental. In this full-time role, you will be the voice of our client, a major telecommunications company, providing exceptional customer support and leveraging your communication skills to build lasting...
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Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱15,000 - ₱25,000 per yearKickstart your career as a Customer Service Representative (CSR) at our CDO site In this role, you'll assist customers through calls, chats, or emails by answering inquiries, resolving concerns, and guiding them with clear and accurate information. You will be trained to handle various customer needs while building strong communication and problem-solving...
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Customer Care Associate
5 days ago
Cagayan de Oro, Northern Mindanao, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per yearWe are looking for a talented and customer-focused Customer Care Associate to join our team in Cagayan de Oro, Misamis Oriental. This full-time role is an exciting opportunity to provide exceptional customer service and support to our growing client base.What you'll be doingHandling inbound calls from customers and addressing their queries, concerns, and...
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Customer Service for Telco Account
2 weeks ago
Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱240,000 - ₱480,000 per yearWe're looking for passionate and motivated individuals to join our Telco Customer Service team in Cagayan de Oro. As a CSR, you'll assist customers with inquiries, billing concerns, and technical issues while providing clear and friendly communication at all times.No BPO experience? No problem We provide comprehensive training to help you succeed and develop...
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Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱240,000 - ₱720,000 per yearWe're hiring Customer Service Representatives in Cagayan de Oro This role is perfect for fresh graduates and career shifters who want to start or build a career in the BPO industry. You will assist customers by handling inquiries, resolving billing concerns, and offering effective solutions with professionalism and care.Comprehensive training will be...
