CSR| Customer Associate
2 days ago
A Customer Service Representative (CSR) | Customer Associate plays a vital role in ensuring that every customer interaction reflects the company's commitment to excellence. Acting as the first line of communication, the CSR is responsible for building positive customer relationships, providing accurate information, resolving concerns, and ensuring that each client receives timely and professional support.
This role requires handling a wide range of tasks, including managing inquiries about products and services, assisting with billing or account-related concerns, processing orders, and troubleshooting technical or service issues. Customer Associates engage with customers through multiple channels such as phone, chat, email, or face-to-face, making adaptability and strong communication skills essential. They serve not only as problem solvers but also as brand ambassadors, ensuring every interaction contributes to customer satisfaction and loyalty.
In addition to direct support, CSRs are expected to document customer interactions, escalate complex issues to higher-level support when needed, and proactively follow up to ensure resolutions meet customer expectations. They play an active role in identifying recurring issues and providing feedback to help improve internal processes, service quality, and customer experience.
A successful Customer Associate demonstrates patience, empathy, and professionalism while balancing efficiency and accuracy. They are skilled in multitasking, managing time effectively in fast-paced environments, and maintaining a calm, solution-oriented approach even under pressure. By consistently delivering exceptional service, CSRs contribute directly to the company's reputation, customer retention, and overall business success.
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CSR| Customer Associate
2 days ago
Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per yearWe are seeking an enthusiastic and dedicated Customer Service Representative (CSR) to join our team in Cagayan de Oro, Misamis Oriental. As a CSR, you will be responsible for providing exceptional customer service and support to our clients through various communication channels. This is a full-time position that offers competitive benefits and opportunities...
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No Experience Needed for CSR- CDO Site
1 week ago
Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per yearWe are urgently hiring Customer Service Representatives (CSR) for our CDO Site – No Experience Needed As a CSR, you will assist customers with inquiries, billing concerns, technical support, and general account-related questions. You will be responsible for providing accurate information, resolving issues promptly, and ensuring that every customer receives...
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Customer Service Representative
2 days ago
Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱104,000 - ₱130,878 per yearJob Summary:We are seeking a dedicated and personable Customer Service Representative (CSR) to join our team. In this role, you will act as the first point of contact for our customers, providing excellent service, resolving issues efficiently, and ensuring a positive customer experience across various channels such as phone, email, live chat, and...
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Client Services Associate
4 days ago
Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱600,000 - ₱1,200,000 per yearWe are seeking passionate and customer-focused individuals to join our Cagayan de Oro site as Customer Service Representatives (CSR). This role plays a key part in delivering exceptional customer experiences by responding to inquiries, resolving concerns, and providing accurate information in a professional and timely manner. CSRs act as the company's...
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TELCO ACC for CSR Willing to work
4 days ago
Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱104,000 - ₱130,878 per yearThe Customer Service Representative is responsible for assisting customers by answering inquiries, resolving issues, and providing information about products and services. The role involves handling calls and emails professionally while maintaining a positive customer experience. CSRs ensure customer satisfaction by addressing concerns promptly and offering...
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csr | hiring start asap
4 days ago
Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per yearA Customer Service Representative (CSR) is responsible for assisting customers with inquiries, resolving complaints and providing accurate information about products and services. The role requires strong communication skills, a customer-focused attitude, and the ability to work in a fast-paced environment.Minimum to standard qualifications include a high...
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Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per yearA Customer Service Representative (CSR) serves as the primary point of contact between the company and its clients. This role is responsible for handling customer inquiries, providing accurate information, and resolving concerns in a timely and professional manner. By ensuring a positive customer experience, the CSR contributes directly to customer...
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Customer Service Representative
4 days ago
Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱600,000 - ₱1,200,000 per yearWe are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and delivering exceptional support through phone, email, or chat. You will serve as the first point of contact, ensuring a positive customer experience while...
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Service Care Associate
4 days ago
Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱80,000 - ₱250,000 per yearA Customer Service Representative is responsible for providing excellent support to clients by addressing their inquiries, resolving concerns, and delivering accurate information in a timely manner. This role plays a vital part in maintaining customer satisfaction and loyalty by ensuring every interaction is handled with professionalism, empathy, and...
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Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱104,000 - ₱130,878 per yearLaunch your career with a vibrant start as a Customer Service Representative (CSR) in Cagayan de Oro We're thrilled to welcome high school and senior high school fresh graduates to our dynamic telco team, with no experience required. As the heart of our customer interactions, you'll provide exceptional support, helping clients stay connected with our...
