Customer Service/Tech Support

2 weeks ago

Cebu City, Central Visayas, Philippines Broader Horizon Services OPC Full time ₱50,000 - ₱150,000 per year

Exciting Opportunity: Join Our UK Telco Customer Service Team

Location: Kepwealth Center, Cebu City, Cebu, Philippines |  Shift: 3:15 PM – 12:45 AM PH Time |  Full-Time, Office-Based | Sat - Sun Off

Are you an experienced customer service professional with a background in telecommunications? Looking to grow your career with a dynamic, UK-based B2B telecoms company? This might be the perfect opportunity for you


About Us

We're a UK-based telecommunications provider, helping businesses across the UK stay connected with business mobile, landline, and broadband solutions. Our Cebu-based support team plays a vital role in ensuring our clients receive outstanding service every single time.


What You'll Be Doing

As a member of our customer service team, you'll handle inbound and outbound queries from UK business clients, providing support, resolving issues, and delivering a professional, friendly customer experience.


What We're Looking For

  • Excellent spoken and written English
  • A positive, solution-oriented attitude
  • Customer service experience in telecommunications - Landline and VoIP (a must)
  • Willingness to learn—in-house training provided

What You'll Get

  • PHP 25,000 base salary + PHP 2,000 monthly allowance
  • Monthly incentives based on performance
  • Paid UK bank holidays (No work)
  • 13th Month Pay (released every December 5th)
  • 1.25 days of paid leave accrued per month
  • Government-mandated benefits (SSS, Pag-IBIG, PhilHealth)

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