
Wave 1 Customer Service Representative
3 days ago
About the role
Sunrise Search & Support is looking for a talented Financial Account Call Centre Agent to join our team in Apas, Cebu City. This is a full-time role that will see you providing high-quality customer service and support to our clients in the financial services industry.
What you'll be doing
- Answering and resolving inbound calls from customers with a range of financial enquiries and issues
- Providing accurate information and advice to customers on financial products and services
- Documenting customer interactions and following up on any outstanding requests or actions
- Escalating complex queries to the appropriate team or department
- Adhering to call centre performance metrics and quality standards
- Contributing to the continuous improvement of our call centre operations
What we're looking for
- Previous experience working in a call centre or customer service environment, ideally within the financial services sector
- Strong communication and interpersonal skills, with the ability to build rapport and empathise with customers
- Excellent problem-solving and critical thinking skills to handle a variety of customer enquiries
- Proficient in using computer systems and customer relationship management (CRM) software
- A passion for delivering exceptional customer service and a genuine interest in financial services
- Fluency in English and the local Cebuano dialect
What we offer
At Sunrise Search & Support, we are committed to creating a supportive and engaging work environment for our employees. Some of the key benefits you can expect include:
- Competitive salary and performance-based bonus opportunities
- Comprehensive health and wellness benefits
- Ongoing training and development to enhance your skills
- Opportunities for career progression within the company
- A friendly and collaborative team culture
About us
Sunrise Search & Support is a leading provider of call centre and customer support services to clients across the financial services industry. With over 10 years of experience, we are dedicated to delivering exceptional customer experiences and driving business success for our partners. Our state-of-the-art facilities, advanced technology, and highly skilled team of professionals enable us to consistently exceed our clients' expectations.
If you're excited about the prospect of joining our team and contributing to the growth of Sunrise Search & Support, we encourage you to apply now.
-
Wave 1-3 /Call Center Agent /15,000 SOB
3 days ago
Cebu City, Central Visayas, Philippines RICHSHIP MANAGEMENT (MANILA) INC Full time ₱30,000 - ₱40,000 per yearCustomer Service Representatives – Urgent Hiring (September Class)Final Interviews Tonight | 1-Day Hiring ProcessUp to PHP 25,000 + PHP 15,000 Sign-On Bonus | HMO | Night Differential | IncentivesWe are urgently hiring Customer Service Representatives (WAVE 1–3) for our September batch. No Versant test required and a fast-track application process is...
-
Wave 1 CSR
3 days ago
Mandaue City, Central Visayas, Philippines GDV Business Services Co. Full time ₱20,000 - ₱30,000 per yearNO WORK EXPERIENCE NEEDED | OPEN FOR FRESH GRADUATES UP TO PHP 27,000 Salary package Plus 45K Monthly IncentivesWe are seeking energetic and customer-focused individuals to fill the Wave 1 Customer Service Representative role. As a virtual representative, your primary responsibility will be to assist customers through phone and email. No final interview...
-
Wave 1 Customer service representative
4 days ago
Cebu City, Central Visayas, Philippines TREXAN CAREER SYSTEMS Full time ₱20,000 - ₱30,000 per yearJoin Our Pioneer Team in Cebu IT Park | Earn Up to ₱25,000 + ₱15,000 Sign-On BonusLocation: Cebu IT ParkPosition: Customer Service Representative (Pioneer Account)Salary Package: Up to ₱25,000Sign-On Bonus: ₱15,000Application Process: 100% VirtualOpen to: Newbies and Tenured ApplicantsWhy Join UsBe part of a pioneer account with opportunities for...
-
WAVE 1
3 days ago
Cebu City, Central Visayas, Philippines Work Services Full time ₱288,000 - ₱432,000 per yearNO WORK EXPERIENCE REQUIRED | OPEN FOR FRESH GRADUATES ENJOY UP TO PHP 24,000 PAYCustomer Service RepresentativeStart Date: August and September Class| Virtual Hiring Process OnlyWhy Join Us?100% Virtual Hiring Process – No need to visit our office1-Day Application Process – Fast and hassle-freeNo Final Interview – Get hired quickerWhat are we looking...
-
Cebu City, Central Visayas, Philippines RSD Human Resource Management Consultancy Full time ₱264,000 - ₱324,000 per yearCustomer Service Representative – Healthcare AccountLocation: Cebu / Aayala Cebu Business Park and Mactan Newtown SiteSalary: ₱22,000 – ₱27,000 per monthAbout the Role:We are looking for passionate and empathetic Customer Service Representatives to join our Healthcare Account. This is your chance to be part of a supportive, stable, and long-term...
-
wave 1
3 days ago
Cebu City, Central Visayas, Philippines GDV Business Services Co. Full time ₱240,000 - ₱288,000 per yearJob Title: Customer Service RepresentativeLocation: IT Park, CEBUType: Full-TimeExperience: No Experience RequiredAbout the Role:GDV Business Services Co. is looking for enthusiastic and motivated individuals to join our team as Virtual Customer Service Representatives. This is an exciting opportunity for anyone looking to work from home and develop their...
-
Wave 1 FIntech Hiring Work
2 days ago
Cebu City, Central Visayas, Philippines AUXILIA INC Full time ₱150,000 - ₱250,000 per yearAbout the roleAUXILIA INC' is seeking a talented and motivated individual to join our team as a Wave 1 FIntech Hiring* Work - Onsite but Virtual process* No BPO EXP. This is a full-time role based in Central Cebu City Cebu.What you'll be doingProviding excellent customer service through inbound and outbound callsResolving customer inquiries and addressing...
-
WAVE 1
1 week ago
Cebu City, Central Visayas, Philippines GDV BUSINESS SERVICES CO. Full time ₱150,000 - ₱250,000 per yearAbout the roleWe are seeking a passionate Customer Service Representative to join our dynamic team at GDV BUSINESS SERVICES CO.' in Central Cebu City Cebu. This is a full-time position, where you will be the first point of contact for our valued customers, delivering exceptional service and support.What you'll be doingResponding to customer inquiries and...
-
Customer Service – Urgent
2 days ago
Mandaue City, Central Visayas, Philippines RICHSHIP MANAGEMENT (MANILA) INC Full time ₱25,000 per yearCustomer Service Representatives – URGENT HIRING | 1-Day Hiring Process | Final Interview TonightLocation: [Insert Location]Full-Time | Night Shift | On-Site | Immediate StartUp to ₱25,000 + ₱15,000 Sign-On Bonus + HMO + Night Differential + IncentivesAbout the RoleWe are urgently hiring Customer Service Representatives for Waves 1–3. Final...
-
Wave 1 CSR
4 days ago
Cebu City, Central Visayas, Philippines AGVILL RESOURCES INC Full time ₱324,000 per yearJob Overview:Are you ready to kick-start or grow your career in the BPO industry? We're looking for Customer Service Representatives who are passionate about helping others, eager to learn, and open to working in a fast-paced environment. No experience? No problem — fresh graduates and career shifters are welcome to applyQualifications:At least Senior High...