Customer Service Specialist

5 days ago

Baguio City, Cordillera, Philippines Comrise Full time ₱240,000 - ₱300,000 per year

Position: Customer Service Specialist

Location: Baguio City

Work Arrangement: Onsite 100%

Shift: Night Shift

Responsibilities:

  • Provide night shift technical support via online chat and phone to U.S. and European customers, with a focus on xTool's laser cutting and engraving products.
  • Respond to customer inquiries, accurately document issues, and deliver timely, effective solutions.
  • Monitor and follow up on customer feedback to ensure complete resolution of service-related concerns.
  • Build and maintain positive customer relationships to enhance overall satisfaction and loyalty

Job Requirements:

· At least 6 months of experience in customer service or support

· Strong verbal and written English communication skills

· Comfortable handling calls, emails, and live chats

· Good problem-solving and active listening skills

· Willing to work night shifts, weekends, or holidays

· Ability to work in a fast-paced, team-oriented environment

Job Types: Full-time, Permanent

Pay: Php20, Php25,000.00 per month

Ability to commute/relocate:

  • Baguio: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Application Question(s):

  • What is your expected salary?

Education:

  • Bachelor's (Required)

Experience:

  • CSR: 1 year (Preferred)

Work Location: In person

  • Customer Service Representative

    1 week ago

    Baguio City, Cordillera, Philippines Comrise Full time ₱200,000 - ₱250,000 per year

    Position: Customer Service SpecialistLocation: Baguio CityWork Arrangement: Onsite 100%Shift: Night ShiftResponsibilities:Provide night shift technical support via online chat and phone to U.S. and European customers, with a focus on xTool's laser cutting and engraving products.Respond to customer inquiries, accurately document issues, and deliver timely,...

  • 36393398180- Senior Service Specialist

    4 weeks ago

    Baguio City, Cordillera, Philippines Roster Full time

    Job Title: Senior Service SpecialistLocation: RemoteWorking Hours: East Coast hours (8:30 AM – 5:30 PM ET); flexibility required for potential shift changes (e.g., West Coast hours)Job Type: Full-timeCompany Overview:The client is a global provider of corporate filing, compliance, and retrieval services, supporting law firms, financial institutions, and...

  • Client Service Specialist

    7 days ago

    Baguio City, Cordillera, Philippines VA Masters Full time ₱250,000 - ₱450,000 per year

    We're seeking a reliable and client-centered Client Service Specialist to serve as the primary point of contact for both clients and prospective leads. In this role, you'll manage inbound calls, respond to inquiries, process leads within our systems, and ensure every interaction reflects professionalism, empathy, and efficiency. The ideal candidate is...

  • Customer Service Representative

    7 days ago

    Baguio City, Cordillera, Philippines Private Advertiser Full time ₱200,000 - ₱250,000 per year

    About the role: We are looking for highly skilled Customer Service Representatives to support a non-voice account. In this role, you will be responsible for managing customer inquiries primarily through email, chat, and other digital communication channels. Your focus will be on delivering excellent service, ensuring that customer concerns are addressed...

  • Customer Service Representative

    2 weeks ago

    Baguio City, Cordillera, Philippines Dream Webworks Creation Inc. Full time ₱250,000 - ₱450,000 per year

    About the role Dream Webworks Creation Inc. is looking for an enthusiastic and customer-focused Customer Service Representative to join our team in Baguio City, Benguet. In this full-time role, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their needs are met.What you'll be doingRespond to...

  • French-Speaking Customer Support Specialist

    4 weeks ago

    Baguio City, Cordillera, Philippines TalentPop App Full time

    OverviewFrench-Speaking Customer Support Specialist (Remote)What You'll Be DoingServe as the first point of contact for French-speaking customers via inbound calls, live chat, and emailProvide prompt, clear, and helpful responses to inquiriesDeliver support in both French and English through voice and chatKey ResponsibilitiesDeliver outstanding support in...

  • Customer Service Agent

    7 days ago

    Baguio City, Cordillera, Philippines Neksjob Baguio Full time ₱150,000 - ₱250,000 per year

    Neksjob Baguio is hiring a Full time Customer Service Agent role in Baguio, CAR. Apply now to be part of our team.Job summary:Flexible hours available

  • Customer Service Representative

    7 days ago

    Baguio City, Cordillera, Philippines StaffSmart Outsourcing Full time ₱156,000 - ₱288,000 per year

    Looking for virtual process until job offer? We got youWe are hiring for Customer Service Representative Sites: BaguioAccounts: Financial / HealthcareOnsite/Virtual ProcessOnsite Work Set-up | Shifting ScheduleEarn 13K-24K for a monthQualifications:HS/SHS GraduateNo BPO experience neededAmenable to work onsite and on a shifting scheduleCan start...

  • Customer Service Associate

    2 weeks ago

    Baguio City, Cordillera, Philippines Neksjob Baguio Full time ₱104,000 - ₱130,878 per year

    Neksjob Baguio is hiring a Full time Customer Service Associate role in Baguio, CAR. Apply now to be part of our team.Job summary:Flexible hours availableREQUIREMENTS:High School Graduate/SHS GraduateBasic computer navigation skills-Confident in speaking english Perks:Competitive salary package, company bonuses, and performance incentivesNight...

  • Customer Service Representative with AIRTABLE experience

    2 weeks ago

    Baguio City, Cordillera, Philippines TECHNODREAM WEB DESIGNS INC. & DREAM WEBWORKS CREATIONS INC. Full time ₱150,000 - ₱250,000 per year

    URGENT ON-SITE JOB Join our dynamic team at TECHNODREAM WEB DESIGNS INC. & DREAM WEBWORKS CREATIONS INC. as a Customer Service with AIRTABLE expereince . In this full-time position based in Baguio City Benguet, you will be responsible for providing exceptional customer service and administrative support to our valued clients.What you'll be doingRespond to...