Customer Service Specialist

4 days ago

Baguio City, Cordillera, Philippines Comrise Full time ₱240,000 - ₱300,000 per year

Position: Customer Service Specialist

Location: Baguio City

Work Arrangement: Onsite 100%

Shift: Night Shift

Responsibilities:

  • Provide night shift technical support via online chat and phone to U.S. and European customers, with a focus on xTool's laser cutting and engraving products.
  • Respond to customer inquiries, accurately document issues, and deliver timely, effective solutions.
  • Monitor and follow up on customer feedback to ensure complete resolution of service-related concerns.
  • Build and maintain positive customer relationships to enhance overall satisfaction and loyalty

Job Requirements:

· At least 6 months of experience in customer service or support

· Strong verbal and written English communication skills

· Comfortable handling calls, emails, and live chats

· Good problem-solving and active listening skills

· Willing to work night shifts, weekends, or holidays

· Ability to work in a fast-paced, team-oriented environment

Job Types: Full-time, Permanent

Pay: Php20, Php25,000.00 per month

Ability to commute/relocate:

  • Baguio: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Application Question(s):

  • What is your expected salary?

Education:

  • Bachelor's (Required)

Experience:

  • CSR: 1 year (Preferred)

Work Location: In person

  • Customer Support Specialist

    2 weeks ago

    Baguio City, Cordillera, Philippines Clearpath Customs Customs Service Ltd., Co Full time ₱132,000 - ₱360,000 per year

    Job DescriptionProvide night shift online and phone-based technical support focusing on xTool's laser cutting and engraving products to customers from the US and Europe.Answer customer inquiries, log issues accurately, and provide timely solutions.Follow up on customer feedback to ensure issues are fully resolved.Maintain good relationships with customers to...

  • Customer Service Representative

    7 days ago

    Baguio City, Cordillera, Philippines Comrise Full time ₱200,000 - ₱250,000 per year

    Position: Customer Service SpecialistLocation: Baguio CityWork Arrangement: Onsite 100%Shift: Night ShiftResponsibilities:Provide night shift technical support via online chat and phone to U.S. and European customers, with a focus on xTool's laser cutting and engraving products.Respond to customer inquiries, accurately document issues, and deliver timely,...

  • Customer service Specialist

    2 weeks ago

    Baguio City, Cordillera, Philippines Gratitude Inc Full time ₱240,000 - ₱420,000 per year

    HIRING HIRING HIRING We need more applicantsBe referred at site near you.We need Candidate forOpen for no BPO experience / With or without experience.Open for Career shifter as long as you have any customer service experience (Kahit hindi BPO)With signing bonus up to 30k on selected accounts.20k - 35kSalary.QUALIFICATIONS:High School Graduate (Old...

  • customer support specialist

    2 weeks ago

    Baguio City, Cordillera, Philippines Rapide - Pagsanjan, Laguna Full time ₱240,000 - ₱300,000 per year

    JOB SUMMARYWe are seeking a detail-oriented and customer-focused Customer Support Specialist to join our team. The role involves assisting customers with inquiries, resolving issues, and ensuring a positive experience with our products and services.JOB DESCRIPTIONProvide night shift online and phone-based technical support focusing on xTool's laser cutting...

  • Client Service Specialist

    6 days ago

    Baguio City, Cordillera, Philippines VA Masters Full time ₱250,000 - ₱450,000 per year

    We're seeking a reliable and client-centered Client Service Specialist to serve as the primary point of contact for both clients and prospective leads. In this role, you'll manage inbound calls, respond to inquiries, process leads within our systems, and ensure every interaction reflects professionalism, empathy, and efficiency. The ideal candidate is...

  • Customer Service Advisor

    2 weeks ago

    Baguio City, Cordillera, Philippines AVENSYS CONSULTING INC. Full time ₱180,000 - ₱360,000 per year

    About the role We are looking for a dedicated and friendly Customer Service Advisor to join our team at AVENSYS CONSULTING INC.'. This full-time role ONSITE is based in either CEBU IT PARK or NEWTOWN BLVD, LAPU-LAPU CITY and will involve providing exceptional customer service to our valued clients.The Customer Support Associate I position interfaces with...

  • Customer Service Representative

    2 weeks ago

    Baguio City, Cordillera, Philippines TORCH Solutions Full time ₱150,000 - ₱250,000 per year

    About the role Join our team as a Customer Service Representative (Financial Account) and be part of a dynamic and growing company that is revolutionising the financial services industry. In this full-time position based in Baguio City, Benguet, you will play a crucial role in providing exceptional customer service to our clients, handling a variety of...

  • Customer Service Representative

    2 weeks ago

    Baguio City, Cordillera, Philippines TORCH Solutions Full time ₱250,000 - ₱500,000 per year

    Join our team as a Customer Service Representative (Financial Account) and be part of a dynamic and growing company that is revolutionising the financial services industry. In this full-time position based in Baguio City, Benguet, you will play a crucial role in providing exceptional customer service to our clients, handling a variety of financial inquiries...

  • Customer Service Representative

    2 weeks ago

    Baguio City, Cordillera, Philippines Technodream Web Designs, Inc Full time ₱150,000 - ₱250,000 per year

    URGENT ON-SITE JOB Join our dynamic team at TECHNODREAM WEB DESIGNS INC. & DREAM WEBWORKS CREATIONS INC. as a Customer Service . In this full-time position based in Baguio City Benguet, you will be responsible for providing exceptional customer service and administrative support to our valued clients.What you'll be doingRespond to client inquiries and...

  • Customer Service Representative

    6 days ago

    Baguio City, Cordillera, Philippines Private Advertiser Full time ₱250,000 - ₱450,000 per year

    About the role: We are looking for highly skilled Customer Service Representatives to support a non-voice account. In this role, you will be responsible for managing customer inquiries primarily through email, chat, and other digital communication channels. Your focus will be on delivering excellent service, ensuring that customer concerns are addressed...