Customer Service Representative

4 days ago

Baguio City, Cordillera, Philippines TORCH Solutions Full time ₱250,000 - ₱500,000 per year

Join our team as a Customer Service Representative (Financial Account) and be part of a dynamic and growing company that is revolutionising the financial services industry. In this full-time position based in Baguio City, Benguet, you will play a crucial role in providing exceptional customer service to our clients, handling a variety of financial inquiries and transactions.

What you'll be doing

  1. Respond to inbound calls from customers, providing accurate information and resolving their queries in a timely and efficient manner
  2. Process financial transactions such as payments, transfers, and account maintenance requests
  3. Assist customers with account-related issues and escalate complex cases to the appropriate teams
  4. Maintain accurate records and documentation of all customer interactions
  5. Proactively identify opportunities to improve customer experience and suggest process improvements
  6. Adhere to all company policies, procedures, and regulatory requirements

What we're looking for

  1. At leasr HS/SHS Graduate or Completed 2 years in College + 1 year customer-facing experience OR College graduate + NO CCE required
  2. Previous experience in a customer service or call centre role, preferably within the financial services industry
  3. Strong communication and interpersonal skills, with the ability to listen actively and provide clear, concise information
  4. Excellent problem-solving and decision-making skills, with the ability to think critically and provide effective solutions
  5. A commitment to providing exceptional customer service and a desire to contribute to the growth and success of the company
  6. Fluency in English, both written and verbal

For interested applicants, you may fill out this application form:

Or you just click Apply Now button.

If you are passionate about customer service and eager to contribute to the success of a dynamic and forward-thinking company, we encourage you to apply now.

  • Customer Service Representative

    4 days ago

    Baguio City, Cordillera, Philippines Brandlink PH Full time ₱252,000 per year

    The CSR position will communicate by responding to inbound phone calls, online posts related to products and online inquiries from customers all over the world. The ideal candidate will assist customers with account information, purchasing information, specific content or with account authorization, processing orders and refund requests and troubleshooting...

  • Customer Service Representative

    4 days ago

    Baguio City, Cordillera, Philippines Neksjob Baguio Full time ₱240,000 per year

    Neksjob Baguio is hiring a Full time Customer Service Representative role in Baguio, CAR. Apply now to be part of our team.Job summary:Flexible hours availableNo experience required for this roleExpected salary: ₱20,000 per month

  • Customer Service Representative

    4 days ago

    Baguio City, Cordillera, Philippines Technodream Web Designs, Inc Full time ₱150,000 - ₱250,000 per year

    URGENT ON-SITE JOB Join our dynamic team at TECHNODREAM WEB DESIGNS INC. & DREAM WEBWORKS CREATIONS INC. as a Customer Service . In this full-time position based in Baguio City Benguet, you will be responsible for providing exceptional customer service and administrative support to our valued clients.What you'll be doingRespond to client inquiries and...

  • Customer Service Representative

    4 days ago

    Baguio City, Cordillera, Philippines TORCH Solutions Full time ₱150,000 - ₱250,000 per year

    About the role Join our team as a Customer Service Representative (Financial Account) and be part of a dynamic and growing company that is revolutionising the financial services industry. In this full-time position based in Baguio City, Benguet, you will play a crucial role in providing exceptional customer service to our clients, handling a variety of...

  • Customer Service Representative

    2 days ago

    Baguio City, Cordillera, Philippines Dream Webworks Creation Inc. Full time ₱250,000 - ₱450,000 per year

    About the role Dream Webworks Creation Inc. is looking for an enthusiastic and customer-focused Customer Service Representative to join our team in Baguio City, Benguet. In this full-time role, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their needs are met.What you'll be doingRespond to...

  • Customer Service Representatives

    3 weeks ago

    Baguio City, Cordillera, Philippines TalentPop App Full time

    About UsABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.Perks & BenefitsAnnual performance-based increasesPaid time offHealth and dental insurance or a monthly health stipendHoliday...

  • Customer Service Representative

    3 weeks ago

    Baguio City, Cordillera, Philippines Somewhere Full time

    Join to apply for the Customer Service Representative role at SomewhereThe ideal candidate loves talking to people and proactively solving problems. You will be responsible for making customers happy.Our clients include service businesses, manufacturing companies, real estate companies, private equity firms, tech companies, e-commerce companies and...

  • Customer Service Representative

    4 days ago

    Baguio City, Cordillera, Philippines Dream Webworks Creation Inc. Full time ₱150,000 - ₱250,000 per year

    Job descriptionURGENT ONSITE JOB ONLY IN BAGUIO CITYAbout the role This is an exciting opportunity to join the dynamic team at Dream Webworks Creation Inc. as a Customer Service Representative As a customer-focused professional, you will be responsible for providing exceptional service and generating new business opportunities for the company. Based in the...

  • Customer Service Representative

    4 days ago

    Baguio City, Cordillera, Philippines TECHNODREAM WEB DESIGNS INC. & DREAM WEBWORKS CREATIONS INC. Full time ₱150,000 - ₱250,000 per year

    URGENT ON-SITE JOB Join our dynamic team at TECHNODREAM WEB DESIGNS INC. & DREAM WEBWORKS CREATIONS INC. as a Customer Service . In this full-time position based in Baguio City Benguet, you will be responsible for providing exceptional customer service and administrative support to our valued clients.What you'll be doingRespond to client inquiries and...

  • Customer Service Representative

    4 days ago

    Baguio City, Cordillera, Philippines Comrise Full time ₱800,000 - ₱1,200,000 per year

    Job description:Location: Baguio CityWork Arrangement: Onsite 100%Shift: Night ShiftResponsibilities:Provide night shift technical support via online chat and phone to U.S. and European customers, with a focus on xTool's laser cutting and engraving products.Respond to customer inquiries, accurately document issues, and deliver timely, effective...