Customer Support Specialist

5 days ago


Baguio City, Cordillera, Philippines Clearpath Customs Customs Service Ltd., Co Full time ₱132,000 - ₱360,000 per year

Job Description

  • Provide night shift online and phone-based technical support focusing on xTool's laser cutting and engraving products to customers from the US and Europe.

  • Answer customer inquiries, log issues accurately, and provide timely solutions.

  • Follow up on customer feedback to ensure issues are fully resolved.

  • Maintain good relationships with customers to enhance customer satisfaction.

Requirements:

  • Bachelor's degree or higher in Science or Engineering fields.

  • Fluent spoken and written English with good communication skills.

  • Technical background preferred (e.g., computing, IT support, or related fields).

  • Strong customer service orientation and problem-solving skills.

  • Willingness to work night shifts and a strong team player.

Job Type: Full-time

Pay: From Php20,000.00 per month

Work Location: In person



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