Customer Service Representative

6 days ago

Baguio City, Cordillera, Philippines Comrise Full time ₱200,000 - ₱250,000 per year

Position: Customer Service Specialist

Location: Baguio City

Work Arrangement: Onsite 100%

Shift: Night Shift

Responsibilities:

  • Provide night shift technical support via online chat and phone to U.S. and European customers, with a focus on xTool's laser cutting and engraving products.
  • Respond to customer inquiries, accurately document issues, and deliver timely, effective solutions.
  • Monitor and follow up on customer feedback to ensure complete resolution of service-related concerns.
  • Build and maintain positive customer relationships to enhance overall satisfaction and loyalty

Job Requirements:

· At least 6 months of experience in customer service or support

· Strong verbal and written English communication skills

· Comfortable handling calls, emails, and live chats

· Good problem-solving and active listening skills

· Willing to work night shifts, weekends, or holidays

· Ability to work in a fast-paced, team-oriented environment

Job Types: Full-time, Permanent

Pay: Php20, Php25,000.00 per month

Ability to commute/relocate:

  • Baguio: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Application Question(s):

  • What is your expected salary?

Education:

  • Bachelor's (Preferred)

Experience:

  • CSR: 1 year (Preferred)

Work Location: In person

  • Customer Service Representative

    2 weeks ago

    Baguio City, Cordillera, Philippines Brandlink PH Full time ₱252,000 per year

    The CSR position will communicate by responding to inbound phone calls, online posts related to products and online inquiries from customers all over the world. The ideal candidate will assist customers with account information, purchasing information, specific content or with account authorization, processing orders and refund requests and troubleshooting...

  • Customer Service Representative

    2 weeks ago

    Baguio City, Cordillera, Philippines Neksjob Baguio Full time ₱240,000 per year

    Neksjob Baguio is hiring a Full time Customer Service Representative role in Baguio, CAR. Apply now to be part of our team.Job summary:Flexible hours availableNo experience required for this roleExpected salary: ₱20,000 per month

  • Customer Service Representative

    2 weeks ago

    Baguio City, Cordillera, Philippines Technodream Web Designs, Inc Full time ₱150,000 - ₱250,000 per year

    URGENT ON-SITE JOB Join our dynamic team at TECHNODREAM WEB DESIGNS INC. & DREAM WEBWORKS CREATIONS INC. as a Customer Service . In this full-time position based in Baguio City Benguet, you will be responsible for providing exceptional customer service and administrative support to our valued clients.What you'll be doingRespond to client inquiries and...

  • Customer Service Representative

    2 weeks ago

    Baguio City, Cordillera, Philippines TORCH Solutions Full time ₱150,000 - ₱250,000 per year

    About the role Join our team as a Customer Service Representative (Financial Account) and be part of a dynamic and growing company that is revolutionising the financial services industry. In this full-time position based in Baguio City, Benguet, you will play a crucial role in providing exceptional customer service to our clients, handling a variety of...

  • Customer Service Representative

    2 weeks ago

    Baguio City, Cordillera, Philippines TORCH Solutions Full time ₱250,000 - ₱500,000 per year

    Join our team as a Customer Service Representative (Financial Account) and be part of a dynamic and growing company that is revolutionising the financial services industry. In this full-time position based in Baguio City, Benguet, you will play a crucial role in providing exceptional customer service to our clients, handling a variety of financial inquiries...

  • Customer Service Representative

    4 days ago

    Baguio City, Cordillera, Philippines Private Advertiser Full time ₱200,000 - ₱250,000 per year

    About the role: We are looking for highly skilled Customer Service Representatives to support a non-voice account. In this role, you will be responsible for managing customer inquiries primarily through email, chat, and other digital communication channels. Your focus will be on delivering excellent service, ensuring that customer concerns are addressed...

  • Customer Service Representative

    4 days ago

    Baguio City, Cordillera, Philippines StaffSmart Outsourcing Full time ₱156,000 - ₱288,000 per year

    Looking for virtual process until job offer? We got youWe are hiring for Customer Service Representative Sites: BaguioAccounts: Financial / HealthcareOnsite/Virtual ProcessOnsite Work Set-up | Shifting ScheduleEarn 13K-24K for a monthQualifications:HS/SHS GraduateNo BPO experience neededAmenable to work onsite and on a shifting scheduleCan start...

  • Customer Service Representative

    1 week ago

    Baguio City, Cordillera, Philippines Dream Webworks Creation Inc. Full time ₱250,000 - ₱450,000 per year

    About the role Dream Webworks Creation Inc. is looking for an enthusiastic and customer-focused Customer Service Representative to join our team in Baguio City, Benguet. In this full-time role, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their needs are met.What you'll be doingRespond to...

  • Customer Service Representative

    4 weeks ago

    Baguio City, Cordillera, Philippines Somewhere Full time

    Join to apply for the Customer Service Representative role at SomewhereThe ideal candidate loves talking to people and proactively solving problems. You will be responsible for making customers happy.Our clients include service businesses, manufacturing companies, real estate companies, private equity firms, tech companies, e-commerce companies and...

  • Customer Service Representative

    2 weeks ago

    Baguio City, Cordillera, Philippines Dream Webworks Creation Inc. Full time ₱150,000 - ₱250,000 per year

    Job descriptionURGENT ONSITE JOB ONLY IN BAGUIO CITYAbout the role This is an exciting opportunity to join the dynamic team at Dream Webworks Creation Inc. as a Customer Service Representative As a customer-focused professional, you will be responsible for providing exceptional service and generating new business opportunities for the company. Based in the...