Customer Service Representative

21 hours ago

Baguio City, Cordillera, Philippines TORCH Solutions Full time ₱600,000 - ₱1,200,000 per year

About the role

Join our team as a Customer Service Representative (Financial Account) and be part of a dynamic and growing company that is revolutionising the financial services industry. In this full-time position based in Baguio City, Benguet, you will play a crucial role in providing exceptional customer service to our clients, handling a variety of financial inquiries and transactions.

What you'll be doing

  1. Respond to inbound calls from customers, providing accurate information and resolving their queries in a timely and efficient manner
  2. Process financial transactions such as payments, transfers, and account maintenance requests
  3. Assist customers with account-related issues and escalate complex cases to the appropriate teams
  4. Maintain accurate records and documentation of all customer interactions
  5. Proactively identify opportunities to improve customer experience and suggest process improvements
  6. Adhere to all company policies, procedures, and regulatory requirements

What we're looking for

  1. At leasr HS/SHS Graduate or Completed 2 years in College + 1 year customer-facing experience OR College graduate + NO CCE required
  2. Previous experience in a customer service or call centre role, preferably within the financial services industry
  3. Strong communication and interpersonal skills, with the ability to listen actively and provide clear, concise information
  4. Excellent problem-solving and decision-making skills, with the ability to think critically and provide effective solutions
  5. A commitment to providing exceptional customer service and a desire to contribute to the growth and success of the company
  6. Fluency in English, both written and verbal

If you are passionate about customer service and eager to contribute to the success of a dynamic and forward-thinking company, we encourage you to apply now.

  • Customer Service Representative

    3 days ago

    Baguio City, Cordillera, Philippines beBeeService Full time ₱150,000 - ₱250,000

    Customer Service RepresentativeThe Customer Support Associate position involves interfacing with customers via various channels, including inbound and outbound calls, as well as digital communication. The role requires providing customer service support and resolving routine problems related to clients' products or services.Key responsibilities include...

  • Customer Service Representative

    21 hours ago

    Baguio City, Cordillera, Philippines Brandlink PH Full time ₱216,000 - ₱252,000 per year

    The CSR position will communicate by responding to inbound phone calls, online posts related to products and online inquiries from customers all over the world. The ideal candidate will assist customers with account information, purchasing information, specific content or with account authorization, processing orders and refund requests and troubleshooting...

  • Customer Service Representative

    22 hours ago

    Baguio City, Cordillera, Philippines Neksjob Baguio Full time ₱240,000 per year

    Neksjob Baguio is hiring a Full time Customer Service Representative role in Baguio, CAR. Apply now to be part of our team.Job summary:Flexible hours availableNo experience required for this roleExpected salary: ₱20,000 per month

  • Customer Service Representative

    21 hours ago

    Baguio City, Cordillera, Philippines Technodream Web Designs, Inc Full time ₱150,000 - ₱300,000 per year

    URGENT ON-SITE JOB Join our dynamic team at TECHNODREAM WEB DESIGNS INC. & DREAM WEBWORKS CREATIONS INC. as a Customer Service . In this full-time position based in Baguio City Benguet, you will be responsible for providing exceptional customer service and administrative support to our valued clients.What you'll be doingRespond to client inquiries and...

  • Customer Service Representative

    3 days ago

    Baguio City, Cordillera, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000

    Customer Service RepresentativeJob OverviewThe Customer Support Associate position interfaces with customers via various communication channels. The primary goal is to provide exceptional customer service and resolve routine issues.Key ResponsibilitiesEnsure customer service meets contractual standards.Clarify customer requirements and use decision-support...

  • Customer Service Representative

    22 hours ago

    Baguio City, Cordillera, Philippines Neksjob Baguio Full time ₱216,000 per year

    Neksjob Baguio is hiring a Full time Customer Service Representative role in Baguio, CAR. Apply now to be part of our team.Job summary:Flexible hours available No experience required for this role Expected salary: ₱18,000 per month REQUIREMENTS: - High School Graduate/SHS Graduate - Basic computer navigation skills -Excellent Communication skills Perks:...

  • Customer Service Representative

    21 hours ago

    Baguio City, Cordillera, Philippines Dream Webworks Creation Inc. Full time ₱600,000 - ₱1,200,000 per year

    Job descriptionURGENT ONSITE JOB ONLY IN BAGUIO CITYAbout the role This is an exciting opportunity to join the dynamic team at Dream Webworks Creation Inc. as a Customer Service Representative As a customer-focused professional, you will be responsible for providing exceptional service and generating new business opportunities for the company. Based in the...

  • Customer Service Representative

    21 hours ago

    Baguio City, Cordillera, Philippines EMAPTA Full time ₱25,000 - ₱28,000 per year

    Power Seamless Living with Every Call, Click, and Chat This role lets you stay planted while reaching global heights in real estate management. From handling tenant touchpoints to supporting community living, your service lays the foundation for smoother property experiences-worldwide. Job Description As a Customer Service Representative, you'll be the first...

  • Customer Service Advisor

    1 week ago

    Baguio City, Cordillera, Philippines beBeeCustomerService Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team.About the RoleThe ideal candidate will be responsible for handling customer inquiries, resolving issues and providing exceptional service.Key Responsibilities:Provide top-notch customer service through phone, email and in-person...

  • Customer Service Representative

    20 hours ago

    Baguio City, Cordillera, Philippines TECHNODREAM WEB DESIGNS INC. & DREAM WEBWORKS CREATIONS INC. Full time ₱600,000 - ₱1,200,000 per year

    URGENT ON-SITE JOB Join our dynamic team at TECHNODREAM WEB DESIGNS INC. & DREAM WEBWORKS CREATIONS INC. as a Customer Service . In this full-time position based in Baguio City Benguet, you will be responsible for providing exceptional customer service and administrative support to our valued clients.What you'll be doingRespond to client inquiries and...