Sales Manager

4 days ago

Ortigas Post Office, Philippines Nutral Herbal Corporation Full time ₱700,000 - ₱900,000 per year

Major accountabilities

  • Create procedures/policies for sales team to ensure target achievement;
  • Setting team's KPIs to reach Company's targets;
  • Create appropriate call scripts/sales promotions to attract customers;
  • Analyzing sales data to improve processes and ensure resources are properly allocated, maximize efficiency and customer satisfaction;
  • Monitoring random calls to improve quality, minimize errors and track operation performance;
  • Ensuring all relevant communications and data are updated and recorded;
  • Reviewing the performance of staff, identifying coaching needs and planning coaching sessions
  • Handling the most complex customer complaints or enquiries;
  • Supporting subordinates to solve difficult issues and giving suitable directions;
  • Proposing staff changes in assigned areas, including the hiring, promotion, demotion, and vacations, leaves of absence and release of staff;
  • Evaluating staffs on KPIs in end year and creating new KPIs for next year;
  • Preparing reports on sales daily
  • Motivating and retaining staff

Required knowledge:

  • Experience in inbound and outbound sales
  • Ability to quickly apply different and dynamic sales strategies to increase
  • Have an entrepreneur mindset and strong problem-solving skill
  • Training team, excellence at sales closing skills, objection handling (conversion)
  • Fluent in English

Required education background and experience:

  • Bachelor Degree or equivalent.
  • At least 3-4 years' experience of Call Center in which 3 year at least experience in managing a call-center scale of at least 70 people with proven records.
  • Experience of working for a Multinational company is an advantage.
  • Ready to work in a start-up environment and have experience using systems to manage teams

Job Type: Full-time

Pay: Php70, Php90,000.00 per month

Benefits:

  • On-site parking
  • Paid training

Work Location: In person

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