Sales Assistant

Job Summary​

The Sales Assistant will play a crucial role in supporting the sales team to ensure smooth daily operations and efficient sales processes. This position involves assisting with customer inquiries, managing sales documentation, coordinating with internal departments (such as marketing, logistics, and customer service), and providing administrative support to sales representatives. The ideal candidate should have excellent communication skills, strong organizational abilities, and a passion for delivering exceptional customer service. This role offers an excellent opportunity to gain valuable experience in sales and grow within a fast-paced, supportive environment in a fast-paced, supportive environment.​

Key Responsibilities​

• Customer Support​
• Respond to customer inquiries via phone, email, and in-person in a timely and professional manner, providing information about products/services, pricing, availability, and order status.​
• Assist customers with order placement, modifications, and cancellations, ensuring accuracy and customer satisfaction.​
• Resolve minor customer complaints or escalate complex issues to the Sales Manager or Customer Service team as needed.​
• Sales Documentation & Data Management​
• Prepare and maintain sales documents, including sales orders, invoices, contracts, and quotations, ensuring compliance with company policies and procedures.​
• Enter and update sales data into the company's CRM (Customer Relationship Management) system or sales database, ensuring data accuracy and completeness.​
• Generate regular sales reports (e.g., daily, weekly, monthly sales figures, customer activity reports) for the Sales Manager to track performance and identify trends.​
• Sales Team Support​
• Coordinate with sales representatives to schedule client meetings, presentations, and follow-up calls, managing their calendars efficiently.​
• Assist in the preparation of sales materials, such as product brochures, presentations, and proposal documents, collaborating with the Marketing team if necessary.​
• Track and follow up on sales leads, ensuring that potential customers are contacted in a timely manner and that lead information is updated in the CRM system.​
• Administrative & Coordination Tasks​
• Maintain a filing system for sales records, both physical and digital, ensuring easy access and retrieval of information.​
• Coordinate with the Logistics team to ensure timely delivery of products to customers, tracking shipment status and resolving any delivery issues.​
• Assist in organizing sales events, such as trade shows, product launches, and client appreciation events, handling logistics and administrative tasks.​
• Prepare expense reports for sales representatives, ensuring compliance with company expense policies.​

Required Qualifications & Skills​

• Education​
• A bachelor's degree in Business Administration, Marketing, or a related field is preferred.​
• Experience​
• 1-2 years of experience in a sales support, administrative, or customer service role is preferred.​
• Familiarity with sales processes and CRM systems (e.g., Salesforce, HubSpot) is an advantage.​
• Skills​
• Excellent verbal and written communication skills, with the ability to interact effectively with customers, sales teams, and internal departments.​
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.​
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), with the ability to create reports, spreadsheets, and presentations.​
• Attention to detail, with a focus on accuracy in data entry, documentation, and customer information.​
• Ability to work independently as well as part of a team, demonstrating flexibility and adaptability.​
• Basic knowledge of [industry-specific products/services] is a plus.​
• Personal Attributes​
• Customer-oriented mindset with a passion for delivering exceptional service.​
• Proactive and self-motivated, with a willingness to take initiative and learn new skills.​
• Strong problem-solving skills, with the ability to identify issues and propose solutions.​
• Professional demeanor and positive attitude.​

Preferred Qualifications​

• Experience working in [specific industry, e.g., e-commerce, B2B sales].​
• Knowledge of additional software or tools relevant to sales support (e.g., project management tools, email marketing platforms).​
• Excellent English Skills

Job Type: Full-time

Pay: Php23, Php25,000.00 per month

Benefits:

• Company events
• Life insurance

Work Location: In person