L1 Microsoft Support Specialist

The Microsoft L1/L2 Workplace Support Specialist is the primary point of contact for end-users, providing first and second-tier technical support for a wide range of Microsoft products and services. You'll log incidents, troubleshoot issues, and manage user accounts and licenses to ensure high customer satisfaction.Job Responsibilities:Log, triage, and...

As a Microsoft Support Architect L1/L2, you'll be a senior technical leader responsible for the strategic design and governance of Microsoft-based solutions. You'll bridge the gap between business needs and technical implementation, ensuring projects are scalable, secure, and align with a clear technical vision.Job Responsibilities:Lead the design of...

The L1 Application Support Engineer is the first point of contact for application-related issues. You will log incidents, perform basic troubleshooting, and resolve common problems using existing resources like FAQs and knowledge bases. Your goal is to provide fast, effective support and ensure a high level of customer satisfaction.Job Responsibilities:Log...

The L1 Cloud Support Engineer is the first point of contact for all cloud-related inquiries. You'll provide basic technical support, handle routine changes, and offer initial guidance on Azure best practices to ensure high customer satisfaction and efficient resolution of standard tasks.Job Responsibilities:Log and manage all incoming cloud incidents and...

As a Microsoft Infrastructure L1/L2 Solutions Engineer, you'll manage and support a hybrid cloud environment, including both Microsoft Azure and on-premise resources. You'll perform a mix of routine and advanced tasks to ensure the health, performance, and security of virtual machines, storage, and networking.Job Responsibilities:Provision and maintain...

The L2 Application Support Engineer is a senior role focused on resolving complex application issues. You'll perform in-depth analysis, troubleshoot advanced problems, and maintain application stability. This role requires technical expertise to handle minor code fixes, optimize databases, and implement changes.Job Responsibilities:Analyze and resolve...

About the RoleWe are seeking a highly skilled and articulate Network Engineer to provide L1, L2, and L3 support across various client environments. The ideal candidate must be comfortable troubleshooting a wide range of technical issues, explaining solutions clearly, and working in a fast-paced MSP setting.Do not apply if you don't have this experience. You...

About Support Tech LLCSupport Tech LLC is your nationwide partner for on-site IT solutions, providing "smart hands" for remote support, tech deployments, and IT staffing to ensure operational continuity for multi-site businesses. We efficiently deliver on-site expertise within agreed-upon SLAs.The OpportunityWe're seeking a full-time, results-driven Email...

Work to Perform:Post-Sales L1 support to customersInfluence the design of technical architectures to support customer's business outcomesDeployment and configuration of CFI solutionsInfluence and orchestrate the technical delivery of all technical resources involved in delivering the customers' desired outcome.Qualifications:With 1 year of relavant work...

About the RoleWe are looking for a Microsoft Expert / Programmer to support our operations by developing, automating, and optimizing internal workflows using Microsoft tools and scripting. The ideal candidate is highly skilled in Microsoft Office automation, Power Platform, or custom programming (VBA / .NET / SQL / Python) to improve productivity across...