Technical Support Engineer

Key ResponsibilitiesClient-Facing Technical Support (Level 2)Investigate and resolve technical support tickets involving API failures, integration issues, and system errors.Analyze logs, retry API requests using Postman or similar tools, and perform basic database queries to troubleshoot issues and identify their root cause.Collaborate with client technical...

We are looking for a dedicated Support Engineer to ensure our customers' technical queries are resolved in a timely and satisfactory manner. In this role, your duties will include assisting customers with application installations, resolving queries via desktop support solutions, and escalating serious issues to the software development...

Things to know before applying:you must have your own work equipmentyou are able to work remotelyyou can work full-time for this roleexperience working with clients/companies outside PH is an advantageRole SummaryWe are seeking a Technical Support Specialist with mid-level SQL skills to join our team. The role focuses on assisting customers in...

About the roleSeeking a skilled Engineering Support (Technical Report Writer and/or Coordinator) to join our dynamic team. As a full-time Engineering Support, you will be responsible for producing high-quality technical reports that communicate complex engineering information effectively to both technical and non-technical stakeholders.What you'll be...

We're a fast-growing SaaS company on a mission to help businesses work smarter through technology. Our platform is used by hundreds of organizations every day, and we pride ourselves on delivering a seamless experience backed by exceptional support.We're looking for a Technical Support Representative who's passionate about solving problems, loves helping...

DevRevDevRev's AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI,...

About the RoleWe are seeking a highly skilled and articulate Network Engineer to provide L1, L2, and L3 support across various client environments. The ideal candidate must be comfortable troubleshooting a wide range of technical issues, explaining solutions clearly, and working in a fast-paced MSP setting.Do not apply if you don't have this experience. You...

About the OpportunityBest Technology, a small fast-growing, surface finishing equipment and chemical sales business, is seeking a Technical Sales Engineer based in the Philippines to join our remote-first team. You'll work 100% remotely with our U.S.-based team during Central Time hours. This position is ideal for someone who values faith, collaboration, and...

About the OpportunityBest Technology, a small fast-growing, surface finishing equipment and chemical sales business, is seeking a Technical Equipment Sales Engineer based in the Philippines to join our remote-first team. You'll work 100% remotely with our U.S.-based team during Central Time hours. This position is ideal for someone who values faith,...

We are looking for a Technical Sales Support – HVAC/Building Systems to join our heating solutions team. This role bridges customer service, technical product support, and sales enablement. You will work with contractors, electricians, and customers to provide accurate product recommendations, review technical drawings, and support the sales process with...