Technical Support Engineer

Key ResponsibilitiesClient-Facing Technical Support (Level 2)Investigate and resolve technical support tickets involving API failures, integration issues, and system errors.Analyze logs, retry API requests using Postman or similar tools, and perform basic database queries to troubleshoot issues and identify their root cause.Collaborate with client technical...

Staff4Me is currently seeking a highly skilled and enthusiastic Technical Support Engineer (API and Networking) to join our team. As a Technical Support Engineer, you will provide exceptional support to our clients, focusing on API integrations and networking solutions. You will collaborate with cross-functional teams to deliver superior technical assistance...

Job Description: Actively listen to customers to understand their issues or concernsProvide daily technical support services for information technology and cable services establishmentsReceive customer calls to provide step-by-step guidelines for the resolution of a technical issueDocument and track customer issues using a ticketing system to ensure quick...

About the roleSeeking a skilled Engineering Support (Technical Report Writer and/or Coordinator) to join our dynamic team. As a full-time Engineering Support, you will be responsible for producing high-quality technical reports that communicate complex engineering information effectively to both technical and non-technical stakeholders.What you'll be...

Things to know before applying:you must have your own work equipmentyou are able to work remotelyyou can work full-time for this roleexperience working with clients/companies outside PH is an advantageRole SummaryWe are seeking a Technical Support Specialist with mid-level SQL skills to join our team. The role focuses on assisting customers in...

Junior IT Support SpecialistRequired work experience: not requiredFull-time, remote workWho are we?You have always been interested in IT but haven't yet found your way in? Or have you just started learning about technology and want to put your passion into a career? Then, this is the perfect time and place to make it happenTouch Support is a US-based company...

Tier 2Basic network, troubleshooting equipment, monitoring, and basic configuration support, including:Proactive monitoring of network hardware and engagement to resolve network issues and outages.Perform basic and pre-approved network configuration changes (SOP) (i.e., adjusting switch port VLAN for a new VOIP phone, etc.)Network operation center (NOC)...

DevRevDevRev's AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI,...

About the OpportunityBest Technology, a small fast-growing, surface finishing equipment and chemical sales business, is seeking a Technical Sales Engineer based in the Philippines to join our remote-first team. You'll work 100% remotely with our U.S.-based team during Central Time hours. This position is ideal for someone who values faith, collaboration, and...

About the RoleWe are seeking a highly skilled and articulate Network Engineer to provide L1, L2, and L3 support across various client environments. The ideal candidate must be comfortable troubleshooting a wide range of technical issues, explaining solutions clearly, and working in a fast-paced MSP setting.Do not apply if you don't have this experience. You...