L2 Application Support Engineer

The L1 Application Support Engineer is the first point of contact for application-related issues. You will log incidents, perform basic troubleshooting, and resolve common problems using existing resources like FAQs and knowledge bases. Your goal is to provide fast, effective support and ensure a high level of customer satisfaction.Job Responsibilities:Log...

About the RoleWe are seeking a highly skilled and articulate Network Engineer to provide L1, L2, and L3 support across various client environments. The ideal candidate must be comfortable troubleshooting a wide range of technical issues, explaining solutions clearly, and working in a fast-paced MSP setting.Do not apply if you don't have this experience. You...

Job Summary: As an L2 Microsoft Solutions Engineer, you'll be a senior support professional responsible for advanced troubleshooting and resolving complex technical issues. You'll act as a subject matter expert, implementing advanced solutions, providing proactive recommendations, and guiding clients on a variety of Microsoft technologies.Job...

The L2 Cloud Operations Engineer is a senior technical role responsible for the continuous maintenance, improvement, and security of the cloud platform. You'll handle complex operational tasks, perform advanced troubleshooting, and proactively maintain the Azure environment to ensure its stability and compliance.Job Responsibilities:Resolve complex cloud...

The L1 Cloud Support Engineer is the first point of contact for all cloud-related inquiries. You'll provide basic technical support, handle routine changes, and offer initial guidance on Azure best practices to ensure high customer satisfaction and efficient resolution of standard tasks.Job Responsibilities:Log and manage all incoming cloud incidents and...

APPLICATION SUPPORT ENGINEER | WFH - NIGHTSHFTWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.About the RoleWe are seeking a highly motivated Player-Coach...

As a Microsoft Infrastructure L1/L2 Solutions Engineer, you'll manage and support a hybrid cloud environment, including both Microsoft Azure and on-premise resources. You'll perform a mix of routine and advanced tasks to ensure the health, performance, and security of virtual machines, storage, and networking.Job Responsibilities:Provision and maintain...

The Microsoft L1/L2 Workplace Support Specialist is the primary point of contact for end-users, providing first and second-tier technical support for a wide range of Microsoft products and services. You'll log incidents, troubleshoot issues, and manage user accounts and licenses to ensure high customer satisfaction.Job Responsibilities:Log, triage, and...

The position will be responsible for supporting and helping to resolve end-user's desktop, application, access and other related issues. This role works closely with Level 2/3 Desktop Engineers, Network and Application teams, infrastructure engineers and SMEs to resolve end-users' application and other related issued.Serve as the first point of contact for...

The L2/L3 Workplace Operations Engineer is a senior technical role responsible for in-depth support and engineering for complex Microsoft workplace solutions. You'll resolve escalated incidents, implement complex changes, and provide proactive recommendations to optimize the use of Microsoft technologies.Job Responsibilities:Serve as the escalation point for...