L1 Cloud Support Engineer

The L1 Application Support Engineer is the first point of contact for application-related issues. You will log incidents, perform basic troubleshooting, and resolve common problems using existing resources like FAQs and knowledge bases. Your goal is to provide fast, effective support and ensure a high level of customer satisfaction.Job Responsibilities:Log...

The L2 Cloud Operations Engineer is a senior technical role responsible for the continuous maintenance, improvement, and security of the cloud platform. You'll handle complex operational tasks, perform advanced troubleshooting, and proactively maintain the Azure environment to ensure its stability and compliance.Job Responsibilities:Resolve complex cloud...

About the RoleWe are seeking a highly skilled and articulate Network Engineer to provide L1, L2, and L3 support across various client environments. The ideal candidate must be comfortable troubleshooting a wide range of technical issues, explaining solutions clearly, and working in a fast-paced MSP setting.Do not apply if you don't have this experience. You...

Job Summary: As an L1 Microsoft Support Specialist, you'll be the first point of contact for users. You'll log incidents, perform basic troubleshooting, and quickly resolve common issues across a range of Microsoft products. Your primary goal is to provide excellent customer service and achieve a high first-call resolution rate.Job Responsibilities:Provide...

As a Microsoft Infrastructure L1/L2 Solutions Engineer, you'll manage and support a hybrid cloud environment, including both Microsoft Azure and on-premise resources. You'll perform a mix of routine and advanced tasks to ensure the health, performance, and security of virtual machines, storage, and networking.Job Responsibilities:Provision and maintain...

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.We operate 3 business...

The L2 Application Support Engineer is a senior role focused on resolving complex application issues. You'll perform in-depth analysis, troubleshoot advanced problems, and maintain application stability. This role requires technical expertise to handle minor code fixes, optimize databases, and implement changes.Job Responsibilities:Analyze and resolve...

We are seeking a talented and motivated Level 1 Systems Engineer to join our growing team. In this role, you will be the first line of support for our clients, providing responsive technical assistance and resolving a wide range of IT issues. You will work closely with senior engineers, assist in maintaining client environments, and have opportunities to...

OverviewWe're seeking a skilled Cloud Engineer to join our growing cloud team. While experience in Managed Service Provider (MSP) environments is highly valued, it's not required. We're looking for someone who can help manage and optimize Azure services across a variety of industries.Key ResponsibilitiesManage and administer Azure services, including Azure...

Work to Perform:Post-Sales L1 support to customersInfluence the design of technical architectures to support customer's business outcomesDeployment and configuration of CFI solutionsInfluence and orchestrate the technical delivery of all technical resources involved in delivering the customers' desired outcome.Qualifications:With 1 year of relavant work...