Client Operations Coordinator

2 days ago

South Africa, Philippines Assist World Full time ₱600,000 - ₱1,200,000 per year
About Creative Abundance We're a boutique, high-touch digital marketing studio producing TikTok, Meta, YouTube, and Connected TV ads—from scrappy low-lift shoots to high-production campaigns. Our co-founders are deeply involved in every client relationship. We move fast, collaborate closely, and obsess over clear communication and smooth delivery
The Opportunity Be the bridge between clients and our internal teams. You'll sit in (or support) client meetings, translate discussion into crisp action items, and keep information flowing both ways This is not a heavy project management role—you'll partner with PMs—but you will own organization, follow-ups, and priorities so nothing slips
What You'll Do ● Meeting → Momentum: Capture agendas, decisions, and next steps; circulate concise recaps and owners with due dates ● Action Tracking: Maintain clean task boards (Trello) and trackers; nudge owners; surface blockers early; keep priorities clear ● Client Comms Support: Draft quick updates, gather approvals, and route questions to the right internal lead; prep/co-prep call notes ● Internal Coordination: Ensure creative, media, and production teams have what they need (briefs, specs, assets, timelines ● Quality & Handoffs: Spot gaps, clarify requirements, and verify completeness before passing work along ● Rhythm & Reporting: Run/assist weekly standups, maintain status views, and provide simple progress summaries. Must-Haves 2+ years in a client-facing coordination, account support, operations, or PM-adjacent role (agency or fast-paced creative environment a plus). Outstanding organization, follow-through, and attention to detail; you love turning chaos into checklists. Clear, professional written and verbal communication in English. Comfortable driving prioritization and politely owning follow-ups across multiple stakeholders. Hands-on with Trello and Slack (or similar tools); strong G-Suite hygiene (Docs/Sheets). Ability to work 8:30am–5:30pm EST consistently Nice-to-Haves Familiarity with paid social & video workflows (TikTok, Meta, YouTube, CTV) and common creative/ad ops terminology. Experience coordinating approvals, asset trafficking, or light QA. Exposure to other PM tools (Asana, ClickUp, ), Loom, Calendly, or simple dashboards. Success in 60–90 Days Meeting recaps consistently sent within agreed SLAs (e.g., day-of) with clear owners and timelines. Trello boards remain tidy, current, and useful; zero dropped details. Clients and internal teams cite smoother communication and faster decisions. Why Join Assist World?
% REMOTE $50 birthday bonus $200 testimonial bonus $300 tenure bonus every 6 months $500 entry monthly raffle NO TRACKER. NO PROBLEM

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