Open for No experience: Customer Service Representative

3 days ago

Dasmariñas, Calabarzon, Philippines E-WORLD STAFFING SERVICES Full time

About the role

E-WORLD STAFFING SERVICES' is seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. This full-time role based in Dasmarinas City Cavite offers an excellent opportunity for individuals with or without prior experience to build a rewarding career in the call centre and customer service industry.

What you'll be doing

  • Providing exceptional customer service to clients through various communication channels, including phone, email, and online chat
  • Responding to customer inquiries, concerns, and complaints in a professional and timely manner
  • Resolving customer issues by offering solutions and appropriate courses of action
  • Maintaining accurate records of customer interactions and transactions
  • Collaborating with team members to ensure a seamless and efficient customer experience
  • Continuously learning and staying up-to-date with company policies, products, and services

What we're looking for

  • Strong communication and interpersonal skills, with the ability to build rapport with customers
  • Excellent problem-solving and decision-making skills
  • Attention to detail and the ability to work accurately under pressure
  • Commitment to providing exceptional customer service
  • Willingness to learn and adapt to new technologies and processes
  • Previous experience in a customer service or call centre role is preferred, but not essential

What we offer

  • Competitive salary and performance-based incentives
  • Comprehensive training and ongoing professional development opportunities
  • Opportunities for career advancement within the organisation
  • Supportive and collaborative work environment
  • Health and wellness benefits

About us

E-WORLD STAFFING SERVICES' is a leading provider of call centre and customer service solutions, serving a diverse range of clients across various industries. Our mission is to deliver exceptional service and create a positive impact on the communities we serve. Join our team and be part of a dynamic and rewarding journey.

Apply now

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