Client Services Associate

4 days ago

Ortigas, Philippines One Luna Full time ₱17,000 - ₱21,000 per year

Blanc Ventures Inc, a growing premium brand, is looking for a CLIENT SERVICES ASSOCIATE

Who are we:

Blanc Ventures Inc is in the business of flooring installation services, products and interior renovations.

Client Services Associate Duties and Responsibilities:

  • Prepare quotes and revisions
  • Payment collection
  • Scheduling of installation
  • Serving as the primary point of contact for customers, addressing inquiries and concerns via phone, email, chat, or in-person.
  • Resolving customer issues efficiently or escalating complex problems to higher management when necessary.
  • Providing detailed information about products, services, policies, and procedures to customers.
  • Processing orders, returns, refunds, and payments accurately.
  • Maintaining and updating customer records using Customer Relationship Management (CRM) systems.
  • Collaborating with other departments, such as sales and technical teams, to ensure customers' needs are met.
  • Monitoring customer feedback and participating in team meetings to improve service strategies.
  • Handling customer complaints with empathy and professionalism, aiming to achieve full satisfaction.
  • Sometimes participating in upselling or cross-selling efforts to support sales goals.

Qualifications:

  • Preferably college graduate
  • Proven experience in a similar role, 1-2 years ideally
  • Strong verbal and written communication skills, with the ability to listen actively and respond clearly and politely to customers.
  • Basic computer proficiency including familiarity with office software (e.g., MS Office), and data entry.
  • Ability to manage time effectively, handle multiple tasks, and maintain accurate customer records.
  • Willingness to undergo continuous learning and training programs; ability to work independently and as part of a team
  • Willing to travel with team in case client needs some customer service support

Job Type Details:

  • Full-time in Ortigas,
  • 6 days a week
  • Salary: between 17k-21k depending on experience

Job Type: Full-time

Pay: Php17, Php21,000.00 per month

Work Location: In person

  • Client Services Associate

    15 hours ago

    Ortigas, Metro Manila, Philippines iSupport Worldwide Full time ₱900,000 - ₱1,200,000 per year

    Be a part of our fast-growing team and unchain all the possibilitiesWhat is your mission?We are looking for a Client Services Associate to manage client onboarding, address inquiries, and ensure seamless account support. This role involves collaborating across departments, reviewing documents, and understanding transaction processes while building strong...

  • Customer Service Associate

    15 hours ago

    Ortigas, Metro Manila, Philippines Symbos Managed Services Inc Full time ₱250,000 - ₱450,000 per year

    We are looking for Associates who will be at the front line of our operations—connecting and engaging with customers through written communication. In this role, you'll deliver high levels of customer service by providing tailored solutions based on each customer's unique situation.What You'll Do:Engage with customers through email, chat, or phone,...

  • Client Services Coordinator

    2 weeks ago

    Ortigas, Philippines Satellite Office Solutions Full time ₱35,000 - ₱45,000 per year

    CLIENT SERVICES COORDINATOR (EVENTS COODINATOR)Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN CLIENT SERVICES COORDINATOR (EVENTS...

  • Fulfillment Associate

    2 weeks ago

    Ortigas, Philippines Cycle Financing Corporation Full time ₱12,000 - ₱15,000 per year

    The Fulfillment Associate supports the fulfillment process for approved loans, ensuring smooth coordination between clients, vendors, and internal teams. This role includes assisting with client communication, verifying product availability, processing contracts and payments to vendors/stores, and updating clients on the status of their appliance delivery or...

  • Collection Associate

    3 days ago

    Ortigas, Philippines East West Banking Corporation Full time ₱45,000 - ₱55,000 per year

    About the job Collection AssociateAbout the JobLocation: OrtigasCorporate Title: Collections AssociateWork Arrangement: OnsiteOur Corporate Credit Team is looking for experienced professionals to join us in our Ortigas site in the role of Collections Associate.As a Collections Associate, your main role is to meet collection goals while following BSP and...

  • Client Services Administrator

    2 weeks ago

    Ortigas, Philippines OFFSHORE BUSINESS PROCESSING INC. Full time ₱300,000 - ₱500,000 per year

    Job Summary HMO on Day 1 Receive promising perks and rewards Experience travel opportunities Get recognized for what you do Achieve work-life balance Improve exponentially with enhanced learning Responsibilities Client Specific Tasks: Area of Focus Administration Support Collaboration with other members of the team to ensure that...

  • Senior Client Services Manager

    2 weeks ago

    Ortigas, Philippines iSupport Worldwide Full time $90,000 - $120,000 per year

    Be a part of our fast-growing team and unchain all the possibilitiesWhat is your mission? We are seeking an experienced Senior Client Services Manager to lead and expand client relationships while driving revenue growth in a B2B environment. This role requires a strategic thinker with a strong background in sales, customer success, and account management....

  • AU Client Services Coordinator

    2 weeks ago

    Ortigas, Philippines NAIS Full time ₱450,000 - ₱540,000 per year

    Role OverviewClient Services Coordinator will be the first point of contact for our clients, providing professional, friendly, and efficient support to both our team and the people we serve. You'll manage the day-to-day administration of the practice, assist with client onboarding, support workflow management, and ensure our office systems are organized and...

  • Professional Services Client Partner

    5 days ago

    Ortigas, Philippines RingCentral Full time ₱50,000 - ₱59,000 per year

    Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue...

  • Sales Associate

    2 days ago

    ortigas pasig, Philippines The Studio Bridge Full time

    Sales Associate Sales Associate, a key role in growing our client base by identifying new business opportunities, qualifying leads, and nurturing relationships. You’ll work closely with the Sr. Account Manager to understand our services and effectively communicate our value to potential clients. This is a great opportunity for someone who thrives in a...