Client Services Associate

10 hours ago

Ortigas Metro Manila, Philippines iSupport Worldwide Full time ₱900,000 - ₱1,200,000 per year

Be a part of our fast-growing team and unchain all the possibilities

What is your mission?

We are looking for a Client Services Associate to manage client onboarding, address inquiries, and ensure seamless account support. This role involves collaborating across departments, reviewing documents, and understanding transaction processes while building strong client relationships. If you have experience in client services, banking, or finance and excel in communication and problem-solving, this opportunity is for you.

You will provide the best service to our partner brands by performing these tasks:

  • Address client inquiries promptly and accurately, ensuring excellent service at all times.
  • Support the client onboarding process, resolving any issues or questions effectively.
  • Collaborate with internal teams to provide comprehensive client support across departments.
  • Gain a strong understanding of all transaction processes and money movements.
  • Review and process submitted documents for accuracy and completeness.
  • Utilize company software to boost productivity and streamline workflows.
  • Identify opportunities to improve operational processes and suggest enhancements.
  • Develop expertise in various client account types to provide tailored support.
Who are we looking for?
  • Bachelor's degree in Finance, Accounting, Banking, or a related field preferred.
  • 3–5 years of client services experience, including onboarding, handling client inquiries, and issue resolution.
  • Background in banking, accounting, or finance preferred.
  • Proficiency in MS Excel and other Microsoft Office applications.
  • Excellent written and verbal communication skills.
  • Strong problem-solving abilities, attention to detail, and collaborative mindset.
  • Ability to learn quickly and adapt to new software and processes.
Company Perks:
  • Above-industry salary package and incentives
  • Comprehensive HMO benefits and life insurance from day 1
  • Free learning and development courses for your personal and career growth
  • Dynamic company events
  • Opportunities for promotion
  • Free meals and snacks

  • Client Services Associate

    4 days ago

    Ortigas, Philippines One Luna Full time ₱17,000 - ₱21,000 per year

    Blanc Ventures Inc, a growing premium brand, is looking for a CLIENT SERVICES ASSOCIATEWho are we:Blanc Ventures Inc is in the business of flooring installation services, products and interior renovations.Client Services Associate Duties and Responsibilities:Prepare quotes and revisionsPayment collectionScheduling of installationServing as the primary point...

  • Customer Service Associate

    11 hours ago

    Ortigas, Metro Manila, Philippines Symbos Managed Services Inc Full time ₱250,000 - ₱450,000 per year

    We are looking for Associates who will be at the front line of our operations—connecting and engaging with customers through written communication. In this role, you'll deliver high levels of customer service by providing tailored solutions based on each customer's unique situation.What You'll Do:Engage with customers through email, chat, or phone,...

  • Senior Associate, Schemes Chargeback

    12 hours ago

    Ortigas, Metro Manila, Philippines RCBC Bankard Services Corporation Full time ₱900,000 - ₱1,200,000 per year

    Job PurposeResponsible for the evaluation, filing and monitoring of chargeback/disputed transactions including preparation of its GL entries and ensuring chargeback settlements, review of its representations/dispute responses, documentations, and ensures remedies are accurately taken in accordance to the guidelines and procedure.Responsible in ensuring that...

  • Client Service Associate

    6 days ago

    Manila, National Capital Region, Philippines JPMorganChase Full time

    OverviewJoin to apply for the Client Service Associate role at JPMorganChase.Step into the role of a Client Service Senior Associate within our Commercial & Investment Bank (CIB) and become an integral part of our clients' success stories. As the primary point of contact, you'll build strong relationships with high-level executives, delivering tailored...

  • Client Service Associate

    2 weeks ago

    Manila, National Capital Region, Philippines Chase- Candidate Experience page Full time $80,000 - $120,000 per year

    Step into the role of a Client Service Senior Associate within our Commercial & Investment Bank (CIB) and become an integral part of our clients' success stories. As the primary point of contact, you'll build strong relationships with high-level executives, delivering tailored solutions and upholding the esteemed standards of JPMorganChase. The Client...

  • Client Engagement Associate

    11 hours ago

    Quiapo, Metro Manila, Philippines Qingling-Isuzu Phil., Inc. Full time ₱300,000 - ₱400,000 per year

    Job DescriptionPosition: Client Engagement Associate (B2B Trucks & Elevators)Location: Quiapo, Manila City, Metro ManilaEmployment Type: Full-timeCompensation: ₱25,000 base + Commission (₱30K–₱40K potential) + Daily Lunch AllowanceAbout the RoleWe are seeking a motivated Client Engagement Associate to support our growing sales team in the trucking...

  • Customer Service Associate

    11 hours ago

    Ortigas, Metro Manila, Philippines Symbos CX Full time ₱150,000 - ₱250,000 per year

    At Symbos, we create connected experiences that begin with empathy, are powered by technology, and grounded in a culture that inspires trust, sparks innovation, and delivers meaningful outcomes.We are looking for Associates who will be at the front line of our operations—connecting and engaging with our campaign's customers. In this role, you'll deliver...

  • Client Accounting Services Associate/Senior Associate – Remote work, US Clients

    2 weeks ago

    Manila, National Capital Region, Philippines Excelsior Accounting Services Full time $40,000 - $60,000 per year

    At Excelsior, we are dedicated to excellence, employing top-tier professionals for personalized Client Accounting and Transaction Advisory Services.Our golden rule is "happy employees make happy clients." Some of the ways our golden rule plays out include:Compensation, Benefits and Stipends- Even though we are a small company, we offer a generous...

  • Client Service Associate

    2 weeks ago

    Manila, National Capital Region, Philippines JP Morgan Chase & Co Full time $40,000 - $80,000 per year

    Job Description Join the Client Service team in executing a vision of superior client service Become a trusted Client Service Associate and drive growth across global portfolios As a Client Service Associate within the client's team, you will play a crucial role in fostering growth and success for an assigned portfolio. You will be the primary point of...

  • Custodial Accounting Associate

    12 hours ago

    Ortigas, Metro Manila, Philippines Satellite Office Full time ₱400,000 - ₱600,000 per year

    CUSTODIAL ACCOUNTING ASSOCIATEWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN CUSTODIAL ACCOUNTING ASSOCIATE?This position is an administrative...