BPO Customer Experience Team Lead

2 weeks ago

Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱30,000 - ₱40,000 per year

LOCATION: Cebu IT Park

POSITION: Support & Leadership Roles

WORK SET-UP: Pure Onsite

SCHEDULE: Night Shift / Shifting Schedule 24/7

START DATE: Urgent / ASAP

(POSITIONS & SALARIES)

  • Sales Opeation Manager - Up to PHP90,000 Basic
  • Sales Coach - Open Salary
  • Team Lead – Sales (Up to PHP 37,000)
  • Team Lead – Healthcare (Up to PHP40,000)
  • Team Lead – Retail (Up to PHP34,000)
  • Service Delivery Manager / OM - Support (Up to PHP68,000)
  • Trainer - Up to PHP40,000
  • QA Manager - Up to PHP68,000

(PERKS & BENEFITS)

  • Virtual Process
  • 20% Night Differential
  • HMO on Day 1 plus Dependents
  • Quarterly Bonus
  • Account Incentives
  • Career Growth
  • Paid Training

(REQUIREMENTS/QUALIFICATIONS)

  • College Level / College Graduate / Post Grad
  • 2-3years Relevant experience
  • TOR / Diploma
  • COE / Resignation Letter approved or ack by HR and Supervisor
  • Government IDs and Numbers (SSS, Philhealth, TIN, Pag-ibig)
  • NBI Clearance

Job Types: Full-time, Permanent

Pay: Up to Php40,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Ability to commute/relocate:

  • Cebu City: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Please provide your active email and viber.
  • What is your highest educational attainment?
  • For how long is your BPO Voice experience?
  • For how long is your BPO TL experience?
  • What account or LOB are you handling right now in the BPO?
  • Do you have an experience in using goal setting methods like SMART or GROW when coaching agents?
  • Are you amenable to work ONSITE?
  • Are you currently employed or unemployed?
  • Can you start ASAP?

Work Location: In person

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