BPO Customer Experience Team Lead

LOCATION: Cebu IT ParkPOSITION: Support & Leadership RolesWORK SET-UP: Pure OnsiteSCHEDULE: Night Shift / Shifting Schedule 24/7START DATE: Urgent / ASAP(POSITIONS & SALARIES)Team Lead – Sales (Up to PHP 37,000)Team Lead – Healthcare (Up to PHP40,000)Team Lead – Retail (Up to PHP34,000)(PERKS & BENEFITS)Virtual Process20% Night DifferentialHMO on Day 1...

We are looking for the following team leader:Team Lead – SalesTeam Lead – HealthcareTeam Lead – RetailTeam Lead - FinancialRequirements:College Level / College Graduate / Post Grad2-3years Relevant experienceTOR / DiplomaCOE / Resignation Letter approved or ack by HR and SupervisorGovernment IDs and Numbers (SSS, Philhealth, TIN, Pag-ibig)NBI...

Job opening: Team LeadMain Requirements:Completed at least 2nd year in college with no back subjects.Experience in Team lead role in contact center environment for at least 2 years is a MUSTBackground in Financial account in leadership role is a PLUSAmenable to start ASAP.Should be wiling to work on-site.Job Types: Full-time, PermanentPay: Up to Php45,000.00...

Job opening: Team LeadStart on Sep 22SPEED PROCESSMain Requirements:Completed at least 2nd year in college with no back subjects.Experience in Team lead role in contact center environment for at least 2 years is a MUSTBackground in Financial account in leadership role is a PLUSAmenable to start ASAP.Should be wiling to work on-site.***Operations Supervisor...

About the roleWe are seeking enthusiastic and customer-focused individuals to join our thriving call centre team. This full-time role is based in Cebu City, Cebu, and does not require any prior BPO experience. You will be responsible for providing excellent customer service and support to our valued clients.What you'll be doingAnswering incoming calls and...

About the role Exciting opportunity to join the call centre team at YWA HUMAN RESOURCE CORPORATION' as a Customer Service Representative. This is a full-time position located in Cebu Central Visayas. No prior BPO experience is required as full training will be provided. A generous signing bonus of 15K is on offer for successful candidates.What you'll be...

Account: HealthcareType of Support: VoiceWork set up: 100% Onsite in CebuWork shift: US Business HoursSalary: up to 34K packageStart date: ASAPQualifications:2nd year completed/College GraduateAt least 2 years experience as a Team Leader in BPOPreferred Healthcare experience in BPOWith Insurance background, claims processing, US benefitsOpen for local or...

Position Title: Team Lead - Retail (Cebu) | OnsiteAccount Type: Retail Start Date: August 15 Support Type: Voice Work Setup: Fully Onsite in Cebu Shift & Rest Days: 24/7 schedule Educational Qualification: Undergraduate or college graduate Work Experience: Minimum of 2+ years of experience as a Team Lead in any line of business, preferably in the...

Job Title: Team LeadStart date: ASAPLocation: CebuAccount: Financial and RetailWork arrangement: Return to officeShift: GraveyardRecruitment process: HR Interview, Assessment and Final InterviewMain Requirements: -At least 2nd year in college with no back subjects. -Must have at least 2 years of solid Team Lead experience in BPO International set-up....

Duties & Responsibilities :Assists in the formulation of targets for individuals and teams.Anticipates escalation and take over calls when needed.Provides coaching & feedback to enhance agent performance.Manages call volume and inventory allocation.Participates in client calibration and meetings.Enforce adherence to policies on attendance, established...