Salesforce Administrator, Remote

1 week ago

Pasig, National Capital Region, Philippines KDCI Outsourcing Full time $104,000 - $130,878 per year

Posted on:

September 12, 2025

Pasig City

Job Summary

KDCI Outsourcing is seeking a Salesforce Administrator to support sales and marketing operations through day-to-day CRM management, troubleshooting, and reporting. This role requires strong knowledge of Salesforce as a front-end user with admin rights and the ability to manage user assignments, maintain data integrity, and create reports and dashboards for sales leadership. The Salesforce Administrator will also collaborate with the Marketing Automation Manager on campaign list management within Pardot (Marketing Cloud Account Engagement).

Key Responsibilities
  • Provide daily Salesforce support, troubleshooting, and user assistance.
  • Manage user and data updates, including onboarding new reps, territory reassignments, and validation of automated assignments.
  • Perform data clean-up tasks such as contact activations/deactivations (not deletions) for marketing campaigns.
  • Create, modify, and maintain Salesforce reports and dashboards to support sales activity, pipeline tracking, and leadership requests.
  • Validate and verify changes to Accounts, Contacts, and Opportunities to ensure accuracy.
  • Collaborate with sales managers and regional VPs to update dashboards and provide ad-hoc reporting support.
  • Work closely with the Marketing Automation Manager to build and maintain Salesforce campaign lists for use in Pardot.
  • Ensure ongoing data integrity and compliance across Salesforce objects and relationships.
Job Requirements
  • 2–3 years of experience in Salesforce administration or CRM support.
  • Strong knowledge of Salesforce front-end functionality with admin rights.
  • Proficient in creating and managing Salesforce reports and dashboards.
  • Understanding of Salesforce data objects and relationships (Accounts, Contacts, Opportunities).
  • Experience in data management, clean-up, and validation processes.
  • Familiarity with Pardot (Marketing Cloud Account Engagement) is preferred.
  • Excellent troubleshooting, problem-solving, and communication skills.
  • Detail-oriented, organized, and able to manage multiple priorities.

‍

Employment Code: C

Benefits

Medical & Dental Plan

SSS, Philhealth, and HDMF

Paid Sick Leave

Paid Emergency Leave

Convertible Vacation Leave

Maternity/Paternity Leave

Annual Performance Evaluation

Work From Home / Online Jobs: Employees may occasionally be asked to report onsite if the need arises.

Performance-based Bonuses

Overtime Pay

Holiday Pay

Night Differential

Referral Incentive Program

Company-sponsored Trainings

Monthly Food Party

Annual Performance Evaluation

Company-sponsored Trainings

Convertible Vacation Leave

Holiday Pay

Maternity/Paternity Leave

Medical & Dental Plan

Monthly Food Party

Night Differential

Overtime Pay

Paid Emergency Leave

Paid Sick Leave

Performance-based Bonuses

Referral Incentive Program

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