Freight Forwarding Assistant Manager
2 days ago
RESPONSIBILITIES
· Assist in managing the end-to-end freight forwarding process including air, sea, and land shipments.
· Coordinate with customs brokers, carriers, and warehouses to ensure smooth transportation and delivery of goods.
· Oversee documentation processes including bills of lading, customs declarations, shipping instructions, and compliance paperwork.
· Monitor shipment status, resolve issues or delays, and communicate updates to clients and stakeholders.
· Support the Freight Forwarding Manager in negotiating freight rates and contracts with carriers and service providers.
· Lead, train, and supervise freight forwarding staff to ensure operational efficiency and adherence to company policies.
· Ensure compliance with international trade regulations, customs laws, and company policies.
· Maintain accurate records of shipments, costs, and performance metrics.
· Participate in continuous process improvement initiatives to enhance service quality and cost efficiency.
· Handle customer inquiries and provide proactive solutions to logistics challenges.
· Assist in preparing reports related to freight forwarding activities and performance analysis.
QUALIFICATIONS:
· Bachelor's degree in Logistics, Supply Chain Management, Business Administration, International Trade, or a related field is required.
· Relevant vocational training or diplomas in logistics, shipping, or customs can be considered in lieu of a degree, combined with relevant experience.
· Recent and solid 5 to 10 years of experience in Freight Forwarding, Shipping or Logistics is a preference.
· Atleast 5 years of experience in the same role/same industry is required for this position.
· Strong knowledge of international freight forwarding, customs clearance, and transportation regulations.
· Excellent organizational, communication, and leadership skills.
· Proficient in freight management software and MS Office applications.
· Ability to work under pressure and manage multiple shipments simultaneously.
· Detail-oriented with strong problem-solving abilities.
· Willing to work in McKinley, Taguig City.
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