Freight Claims Specialist

5 days ago

Taguig, National Capital Region, Philippines Hammerulo Data Corporation Full time ₱900,000 - ₱1,200,000 per year

Freight Claims Specialist ( CSR with Logistic Background UPS / FEDEX etc.)

  • Responsible for the daily execution of filing, reconciliation, and closure of all freight claims toward judicious resolution through effective and timely communication with all relevant parties during a claim's lifecycle.
  • Handles freight claims disputes, investigation, and settling claims in accordance with the carrier liability rules, regulations, and contracts via calls and emails.
  • Provide claim payment details to management.
  • Creates claims invoices in accordance with the client's specification
  • Coordinate with various departments on handling unique customer requirements involving insurance, shipping, billing, and liability issues
  • Produce claims reports as requested
  • Support leadership by identifying potential problems, working toward solutions, and accepting added duties and or responsibilities as needed.
  • Handle an inbound and outbound calls.

Job Requirements

  • ·Minimum 3 years of relevant working experience in logistics, freight, or transportation management.
  • With experience in a call center or customer support role for logistics
  • Strong active listening skills and verbal communication
  • Adept at problem-solving and conflict resolution
  • Keen interest in logistics management work.
  • IT Proficiency in office applications such as Microsoft.
  • Excellent interpersonal, written, and verbal communication skills, and ability to work independently and closely with internal and external parties.
  • Those who can start soon would be an advantage.
  • Able to start as soon as possible.

Perks:

  • Full-time position with a competitive package.
  • Permanent Work From Home
  • Direct Hiring
  • Company-issued Equipment/Laptop.
  • Medical coverage 250K MBL Plus 1 Dependent
  • Complete Government Remittances
  • SL & VL credits with SL conversion.
  • Agile & fluid environment.
  • Night Differential 10%

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