Support Representative

2 days ago

Philippines Seven Seven Global Services Inc Full time ₱3,200 per year
  • OPEN FOR FRESH GRADS
  • Full-time Position
  • Work Set-up: Onsite (Ortigas, Pasig City)
  • Schedule: Night Shift

About the Role

We're looking for a Support Representative who's passionate about helping clients have a smooth and easy onboarding experience. In this role, you'll work closely with our Onboarding Support Specialists and Underwriters to make sure our merchant partners submit all the requirements needed to get started. You'll be the go-to person for follow-ups, gentle reminders, and making sure no detail slips through the cracks.

What You'll Do

  • Be the first point of contact for merchants who need help submitting their documents.
  • Follow up with clients on any missing or pending requirements.
  • Check and confirm that all submitted documents are complete and accurate.
  • Keep track of case updates and share progress with both clients and internal teams.
  • Help streamline the onboarding process by spotting gaps and suggesting ways to make things smoother.
  • Work hand-in-hand with the team to make sure every client has a positive experience.

Job Types: Full-time, Permanent

Pay: Up to Php32,000.00 per month

Benefits:

  • Company events
  • Gym membership
  • Health insurance

Application Question(s):

  • Are you comfortable working onsite in Ortigas, Pasig City, during the night shift?

Work Location: In person

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