Customer Service Representative

4 days ago

Philippines Peak Support Full time ₱150,000 - ₱250,000 per year
:

Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our onsite team in the Philippines

We're Looking For Individuals With

  • Proven experience in customer service, preferably in a BPO setting
  • Strong oral and written communication skills
  • Versatility in managing inquiries via email, chat, phone, and other platforms
  • Adaptability and ability to thrive in fast-paced environments
  • Flexibility to work in voice, non-voice, or blended programs
  • Proficiency in Microsoft Office applications, with at least average skills in MS Excel
  • High attention to detail and strong organizational skills
  • Analytical thinking and problem-solving abilities, with some technical aptitude
  • Ability to work independently and reliably with minimal supervision
  • Commitment to completing all required initial training
  • Willingness to work on shifting schedules, including weekends and holidays

Work Arrangement: This role is primarily office-based. However, you will initially work from home on a temporary basis. Please note that onsite reporting will be required eventually.

If you meet the above qualifications and are eager to join a dynamic team, we encourage you to apply.

Our Technical Requirements

  • Legitimate Windows 10 OS
  • Minimum 8GB RAM
  • Minimum processor: Intel: i3 7th gen, Intel: i5 4th gen, AMD: A series and higher, AMD Ryzen 3 series G and higher
  • Wired internet connection with a minimum speed of 10 MBPS
  • A functioning noise-canceling headset and camera
  • Minimal background noise
  • A dedicated workspace

Peak Support and our Work-from-Home PLUS model

At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members.

We don't do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We're proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry.

Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members.

Requirements:

To be successful, you must possess the following:

  • Empathy, listening skills, and a courteous attitude to focus on providing quality customer service.
  • Problem solving skills necessary to make decisions and take action based on sound reasoning, and independent judgment.
  • Excellent oral and written communication skills.
  • Collaborates with peers, supervisors, and management to achieve corporate and client goals.
  • Able to adapt to a changing work environment

  • Executives-Voice-Customer Service

    1 week ago

    Philippines EXL Service Full time ₱150,000 - ₱250,000 per year

    Job Description: Join our team as a Customer Service Representative, where you'll handle billing transactions and provide technical support to policyholders in a fast-paced contact center. With excellent communication skills and a positive attitude, you'll deliver exceptional service experiences while contributing to our collaborative environment. If you're...

  • Customer Service Representative

    6 days ago

    Clark Freeport Zone, Pampanga, Philippines Royal Eagle Aviation FZCO - Representative Office Full time ₱150,000 - ₱250,000 per year

    Respond to customer inquiries via phone, email or chatResolve customer complaints and issues with professionalism and efficiencyMaintain a high level of product and service knowledge to assist customers accuratelyProcess orders, forms, applications, and requestsKeep records of customer interactions, transactions, comments, and complaintsFollow communication...

  • Customer Service Representative

    6 days ago

    Philippines The Unity network Full time ₱400,000 - ₱800,000 per year

    Job post summaryPay: From ₱20,000.00 per monthJob description:Customer Service Representative (Remote)Job Summary:We are seeking a Customer Service Representative to join our team and provide exceptional support to our clients from the comfort of your home. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and...

  • Customer Service Representative

    4 days ago

    Philippines Asia Select Full time ₱150,000 - ₱250,000 per year

    Job title:CUSTOMER SERVICE REPRESENTATIVE - CONTACT CENTERJob type:Full-TimeEmp type:Full-timeFunctional Expertise:BANKING & FINANCESkills:CSRJob published: Job ID:47132JOB DESCRIPTIONCustomer Service Representative - Contact Center Will Play a key role in helping our Australian customers with a variety of Retail, Cards and Digital Banking solutions,...

  • Customer Service Representative

    1 week ago

    Philippines Lean Solutions Group Inc. Full time ₱170,000 - ₱280,000 per year

    Customer Service Representative (BPO)ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges through strategic staffing,...

  • Customer Service Representative

    19 hours ago

    Philippines Ikigai Cases Full time ₱1,032,000 per year

    We are Hiring for a Customer Service RepresentativeLocation: RemoteCompensation: $1,500 per month + performance-based bonusesWork Days: Saturday to Wednesday (Thursday & Friday off)Work Hours: 40 hours per week, 8 AM-5 PM EST, with 1-hour unpaid break.About the CompanyIkigai Cases ) is a family-owned e-commerce business selling premium metal pill cases....

  • Customer Service Representative

    2 weeks ago

    Philippines Asia Select Full time ₱200,000 - ₱400,000 per year

    Job title:CUSTOMER SERVICE REPRESENTATIVEJob type:Full-TimeEmp type:Full-timeFunctional Expertise:INFORMATION TECHNOLOGY & TELECOMMUNICATIONSSkills:VOICECSRJob published: Job ID:47449JOB DESCRIPTIONWant to look for a career in BPO industry? This is the right opportunity for you. A direct hire for a financial technology company that processes payments and...

  • Customer Service Representative

    6 days ago

    Clark Freeport Zone, Pampanga, Philippines Clark Outsourcing Full time ₱300,000 - ₱360,000 per year

    Clark Outsourcing is hiring a Full time Customer Service Representative role in Clark Freeport, Central Luzon. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: EveningTuesday: EveningWednesday: EveningThursday: EveningFriday: Evening2-3 years of relevant work experience required for this roleExpected salary:...

  • Customer Service Representative

    6 days ago

    Philippines The Virtual Navigators Full time

    Job Title: Customer Service Representative (Virtual Assistant) - Work From HomeSchedule: Monday-Friday 9 AM-5 PM Pacific TimeSalary: P20,000-P30,000 per monthWe're looking for sharp, committed, and hard-working individuals to join our team. As a virtual assistant, you will play a significant role in assisting customers and managing front-end ecommerce...

  • Customer Service Representative

    16 hours ago

    Clark Freeport Zone, Pampanga, Philippines AI MANPOWER SERVICES INC Full time ₱336,000 - ₱600,000 per year

    CSR | SM Clark | Up to ₱28K | No Exp Needed | No Final Interview Start Your Career Today – Customer Service Representative at SM Clark PampangaReady to begin your BPO journey? We are looking for Customer Service Representatives to join our pioneer account at SM Clark Pampanga. With a fast and virtual hiring process (no final interview), you can land a...