Technical Support Representative

21 hours ago

Philippines Asurion Full time

Technical Support Representative page is loaded

Technical Support Representative

Apply locations Nuvali – Sta. Rosa, Laguna time type Full time posted on Posted 18 Days Ago job requisition id ASU

The purpose of the role is to help Asurion’s customers “stay connected” with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks and technologies. The role will also undertake proactive outbound call work as well as take inbound calls.

Minimum Requirements
  • At least 1 year of experience in a call center Technical Support Program
  • 6 Months experience in BPO Sales
  • Proven experience in supporting others with mobile technology and other devices (this may include but not limited to computers, gaming consoles, smart TVs, tablet ETC)
  • At least 1 year in college or Highschool Diploma
About Us

Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help nearly 300 million customers worldwide.

The Asurion Way informs our values as colleagues and emphasizes that how we work matters just as much as the work itself. Here’s how we practice the Asurion Way:

Customer First
  • We provide our customers with excellent service through empathetic, helpful, and simple interactions. Our first step? To listen.
One Team
  • We believe that our success depends on collaborating, staying humble, and embracing diverse viewpoints.
Divine Discontent
  • We're not afraid to roll up our sleeves and do more. We start small, scale with success, and tap into our full potential to deliver the best products and services.
Act with Integrity
  • We take ownership and pride in the work we do. We build trust-based relationships and do what's right—even when no one is looking.

Asurion is an equal opportunity employer. We hire the best available person for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality and ethnic origin, color, or disability.

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