Technical Support Representative

6 hours ago


Ilocos Sur Philippines Buscojobs Full time

Technical Support Representative – Santa Rosa / Taguig / Manila (multiple postings)

Posted today

Job Description

Technical Support Representative will provide technical assistance and answers to users questions, assisting users by troubleshooting problems with computer hardware or software.

Responsibilities :

  • Provide technical assistance and answers to users questions.
  • Troubleshoot problems with computer hardware or software.
  • Communicate effectively with customers and colleagues to resolve issues.
  • Document interactions and solutions when needed.

Expectations :

  • Excellent problem-solving skills.
  • Ability to work well within a team.
  • Attention to detail.
  • Logical thinking.
  • Expert knowledge in how operating systems and software work.
  • Interpersonal skills for customer and colleague interactions.

Perks / Benefits :

  • Medical HMO Insurance up to 400K effective on day 1 (up to 3 dependents)
  • P10,000 worth of medicine reimbursement on top of the HMO
  • Incentives

Qualifications :

  • College Graduate with 1 year IT experience in BPO industry
  • 2 years and 5 months of IT experience in BPO industry for College Undergraduate (finished 4 semesters)
  • Excellent communication skills
  • Amenable to work onsite

Salary : Php22,000.00 - Php35,000.00 per month

Benefits :

  • Company Christmas gift
  • Company events
  • Flexible schedule
  • Flexitime
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule :

  • 8 hour shift
  • Flexible shift
  • Holidays
  • Overtime
  • Weekends

Supplemental Pay :

  • 13th month salary
  • Bonus pay
  • Overtime pay
  • Performance bonus

Location / Relocation :

  • Taguig City: Reliably commute or planning to relocate before starting work (preferred)

Education :

  • Bachelor's (preferred)

Experience :

  • Technical Support Representative: 2 years (preferred)
  • IT Service desk: 1 year (preferred)

Language :

  • English (preferred)
Customer Service Representative – Taguig / BGC

Locations: Taguig / BGC, National Capital Region

Posted today

Job Description

Urgent hiring for Customer Service Representative and Technical Support Representative. Provide expert advice and information to customers regarding products and services. Drive profitability and sales through excellence in customer service and consultative selling.

Perks :

  • Work onsite
  • HMO up to 400,000 (Day 1) with dependents
  • Medicine reimbursement
  • Equipment provided where applicable

Qualifications :

  • College graduate in computer-related field (for TSR)
  • College undergraduate / college level / associate degree graduate with 2 years (24 months) BPO experience
  • Amenable to onsite work

Salary : up to Php31,000.00 per month

Benefits :

  • Additional leave
  • Discounted meals
  • Flexible schedule
  • Health and life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule :

  • 8 hour shift
  • Evening / Night shifts
  • Overtime

Education :

  • Bachelor’s degree (preferred)

Experience :

  • Customer Service Representative: 1 year (preferred)

Language :

  • English (preferred)

Note: Some postings reference additional details (COVID-19 considerations, application questions, and various benefits). This description preserves core responsibilities and qualifications across multiple postings.

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