
Virtual Operations Assistant
4 days ago
Position Type: Full Time
Location: Philippines (Remote)
Schedule: Monday-Friday, 9AM to 6PM AEST
About the Company
Our client is a fully integrated property services and asset management firm with expertise across facilities management, capital works, compliance, and development oversight.
With a commercial mindset and tailored approach, they help clients protect, maintain, and enhance the value of their real estate assets.
About the Role
We are seeking a high-performing Operations Assistant to lead day-to-day business functions across administration, finance, HR, compliance, and client operations. This role requires strategic oversight, autonomy, and a proactive mindset. The ideal candidate is resilient, confident, and thrives in fast-paced, high-growth environments. You will work closely with senior leadership and play a key role in driving operational excellence, client satisfaction, and continuous improvement.
Responsibilities
General Administrative Support:
- Managing and organizing email correspondence efficiently.
- Preparing documents, handling expenses, and maintaining records.
- Managing calendar and schedule.
- Arranging and preparing meetings, taking minutes, and following up on action items.
- Ensuring business is maintaining compliance with Laws and Regulations.
- Assisting team as necessary with Administrative tasks.
- Preparing reports. Implementing reporting frameworks and compiling
Planning and Strategy. Developing goals, creating strategies and designing plans to improve productivity.
Developing HR framework. Recruiting, hiring and managing staff performance.
Bookkeeping:
- Capable of developing accurate financial forecasts and budgets.
- Manage financial reports
- Process invoices, reconcile vendor statements and maintain accurate payment records.
- Verify accuracy of financial transactions and reports.
Customer Service:
- Make outbound calls to stakeholders as needed.
- Ability to negotiate and maintain positive client relationships.
- Schedule meetings and booking service calls with suppliers
Competencies and Qualifications
Must-Have
- 5 years of experience in operations management or a similar role
- 1-3 years of bookkeeping/accounting experience
- Proficient with Xero
- Excellent written and verbal communication
- Ability to identify and resolve issues independently.
Nice-To-Have
- Background in property services or asset management
What We Offer
- 100% Remote Work
- 13th Month Pay
- Healthcare (HMO)
- Complete Benefits Package - SSS, Philhealth, & Pag-ibig
- Paid Service Incentive Lead (SIL)
- Paid Philippines Holidays
- Free Learning and Development Programs
Job Type: Part-time
Benefits:
- Work from home
Application Question(s):
- Are you comfortable to use your own laptop or desktop computer for this job?
- What is your expected monthly salary for this position?
- Are you comfortable to work Mon-Fri, from 9AM to 6PM Australian time?
Work Location: Remote
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