Operations Assistant Manager

2 days ago

Angeles City, Central Luzon, Philippines Teleperformance Full time $40,000 - $60,000 per year

Job Description:

  • General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including remote customer service.
  • Call center-based customer support in response to a high volume of low complexity inquiries
  • Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries
  • Performed in a distribution center, product returns/repair center, or field walk-in customer service facility
  • Acting as liaison between customers, production and distribution departments related to specific customer orders
  • Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets.
  • Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects.
  • Can supervise and coordinate lower-level specialists being single point of contact in complex matters.
  • Coordinates the daily operations, enables and oversees the implementation of short to medium term activities within the team.
  • Delivers input to policies, processes and standards, where decisions are of tactical and operational nature within a defined scope.
  • Manages a mixed team of Specialist and Support jobs, with full employee lifecycle responsibility.

Requirements:

  • At least 1 year of managing operations in a call center environment
  • Experience in a leadership role in a large contact center setting with extensive client and senior management interface.
  • Amenable to work onsite.

  • Executive Assistant

    3 days ago

    Cebu City, Central Visayas, Philippines Project Assistant Full time

    OverviewWe are seeking a highly skilled Executive Assistant to join our team here Cebu. This role is pivotal in supporting our CEO, Project Manager, and Account Management staff. The ideal candidate has a decent technical background, with their own laptop and transportation. If you are organized, tech-savvy, and ready to contribute to a forward-thinking...

  • Assistant Operations Manager

    2 days ago

    Angeles City, Central Luzon, Philippines Facilities Servisys Inc Full time ₱400,000 - ₱450,000 per year

    Job Summary:The Operations Manager is responsible for overseeing the day-to-day operational functions of the business to ensure efficiency, quality, service, and cost-effective management of resources. This role plays a key part in implementing operational policies, managing processes, optimizing productivity, and aligning operations with the company's...

  • Operations Assistant

    7 hours ago

    Angeles City, Central Luzon, Philippines XFUTURE Full time ₱104,000 - ₱130,878 per year

    About UsWe are a growing e-commerce company specializing in global brand operations. We focus on delivering quality products and exceptional customer experiences. To support our expanding business in the Philippines, we are looking for Operations Assistants who are detail-oriented, proactive, and eager to contribute to brand success.Job ResponsibilitiesRole...

  • Store Operations Manager

    1 week ago

    Angeles City, Central Luzon, Philippines beBeeLeadership Full time

    Job Title: Store Supervisor/Assistant SupervisorWe are seeking a highly skilled and experienced Store Supervisor/Assistant Supervisor to join our team. As a key member of our store leadership, you will be responsible for driving sales growth, managing daily operations, and ensuring exceptional customer service.Responsibilities:Drive sales achievement and...

  • Operations Manager

    2 days ago

    Angeles City, Central Luzon, Philippines VXI Global Solutions Full time $40,000 - $80,000 per year

    Job DescriptionIt's fun to work in a company where people truly BELIEVE in what they are doing We're committed to bringing passion and customer focus to the business.Job Duties and Responsbilities The position is responsible for managing day to day operations and execution of programs. Supervises multiple Sr./ Team Leads (4 -8 direct reports). Responsible...

  • Sales Operations Assistant

    3 weeks ago

    Angeles City, Central Luzon, Philippines R Land Development Inc. Full time

    Responsible for promoting and selling residential units and properties of R Land. This role involves assisting clients through the entire sales process — from inquiry to turnover — and providing excellent customer service while maintaining professionalism and product knowledge.SPECIFIC DUTIES AND RESPONSIBILITIES:1. Promote and market R Land projects...

  • Operation Manager

    2 days ago

    Angeles City, Central Luzon, Philippines DCD Foods Franchising OPC Full time $40,000 - $60,000 per year

    About the role We are seeking an experienced Operation Manager to join our team at DCD Foods Franchising OPC' in Pulung Maragul, Angeles City, Pampanga. As an Operation Manager, you will be responsible for overseeing the day-to-day operations of our branch area, ensuring efficient and effective delivery of our products and services. This full-time role is...

  • Operations Manager

    2 days ago

    Angeles City, Central Luzon, Philippines Allegiant Manpower Group Solutions Inc. Full time ₱360,000 per year

    -An Operations Manager oversees the day-to-day activities of an organization or department to ensure efficient and effective operations. They are responsible for optimizing processes, managing resources, and driving performance to achieve organizational goals. This role often involves supervising teams, managing budgets, and ensuring quality...

  • Financial Operations Manager

    7 days ago

    Angeles City, Central Luzon, Philippines beBeeFinance Full time ₱1,000,000 - ₱1,200,000

    Financial Management RoleThis position involves overseeing the management of financial resources, including budgeting, forecasting, and financial reporting. The ideal candidate will have a strong understanding of financial principles and practices, as well as experience in financial analysis and modeling.">Maintain accurate and up-to-date financial records,...

  • Operations Manager

    4 weeks ago

    Angeles City, Central Luzon, Philippines Clark Outsourcing Full time

    Position Title: Operations ManagerWork Set Up: On-siteSchedule: 8:00 PM to 5:00 AM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:As the Operations Manager, you will play a pivotal role in optimizing the operational and commercial performance of the team. Your focus will encompass performance...