IT Helpdesk Support

I. POSITION SUMMARYThe IT Helpdesk Specialist serves as the first line of support for all IT-related concerns across Total Philippines Corporation. This role is responsible for troubleshooting hardware, software, and network-related issues, providing technical assistance to users, maintaining IT infrastructure, and escalating complex problems to relevant...

For future opportunitiesAccount Helpdesk AgentAre you ready to join the workspace transformation?Leading a transformation requires talent, energy, focus and commitment – that's why we're looking for entrepreneurial people who are full of fantastic ideas and have the energy to turn them into reality.If that sounds like you read below to find out moreJob...

IT By Design is looking for an experienced Advanced System Administrator (L2–L3) to join our growing Managed Services team. This role is ideal for someone with a strong background in network administration, Microsoft 365, and Active Directory, who can deliver exceptional technical support, system maintenance, and client service in a fast-paced, global...

Main Job Duties and Responsibilities:Answers telephone and respond to basic customer questions using established methods provided in training. Forwards call to appropriate personnel.Processes customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.Follow up with...

Job Description:We are looking for a Customer Support Representative (Voice Account) who will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring excellent customer satisfaction. The ideal candidate should have strong communication skills, a professional attitude, and a passion for delivering...

Key Responsibilities:Handle customer inquiries via phone (voice support) and assist in resolving issues in a timely and professional manner.Provide accurate product or service information to customers.Maintain a positive and friendly attitude in all customer interactions.Document and track customer interactions and issues in the system.Collaborate with other...

Basic Function: The Helpdesk Assistant provide customer service to answer customer requests for assistance either in person, by email/chat or over the phone for technical support.Main Job Duties and Responsibilities:Answers telephone and respond to basic customer questions using established methods provided in training. Forwards call to appropriate...

Currently on-the-hunt for a new & exciting opportunity? IT Managers is looking for a driven Customer Service Representative to join our team We're looking for someone to fulfill the following responsibilities:Handle customer inquiries and concerns via phone, ensuring timely and accurate responsesProvide exceptional service by addressing customer needs and...

DescriptionWe're Hiring: IT Helpdesk RepresentativesAre you tech-savvy, customer-focused, and ready to grow your career in VSS? Join our dynamic team and help deliver top-notch technical assistance to clients around the globe. Competitive compensation Career growth opportunities Fun and supportive work environmentKey ResponsibilitiesServe as the first point...

Job Summary5 years previous solid java experience. Responsible for the support and maintenance to existing application functionalities.Specific Duties & ResponsibilitiesProvide second-level support for assigned production-related application incidents within established service level requirements and application maintenance in coordination with the vendor...