Customer Support Representative

4 days ago

Fort Bonifacio, National Capital Region, Philippines IT Managers Inc Full time ₱300,000 - ₱360,000 per year

Job Description:

We are looking for a Customer Support Representative (Voice Account) who will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring excellent customer satisfaction. The ideal candidate should have strong communication skills, a professional attitude, and a passion for delivering outstanding customer service.

Key Responsibilities:

  • Handle customer calls professionally and efficiently to resolve concerns or provide product/service information.
  • Maintain accurate and detailed records of customer interactions.
  • Follow standard procedures for proper escalation of unresolved issues.
  • Meet or exceed performance metrics such as quality, productivity, and customer satisfaction.
  • Collaborate with team members and supervisors to enhance customer experience and process improvements.

Qualifications:

  • At least 2nd Year College Level (any field).
  • Minimum of 1 year experience in Customer Service, preferably in a voice support environment.
  • Excellent verbal and written English communication skills.
  • Willing to work onsite in BGC, Taguig.
  • Amenable to project-based employment.

Position: Customer Support Representative (Voice Account)

Location: BGC, Taguig (Onsite)

Shift: Shifting Schedule

Salary Range: Open to discuss depending on skill level

Job Type: Permanent

Pay: Php25, Php30,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Promotion to permanent employee

Application Question(s):

  • What is the highest level of education you have completed?
  • Are you amenable to working onsite in a shifting schedule in BGC, Taguig?

Experience:

  • Customer Support Representative (Voice Account): 1 year (Required)

Language:

  • English (Required)

Work Location: In person

  • Customer Support Representative

    4 days ago

    Fort Bonifacio, National Capital Region, Philippines IT Managers Inc Full time ₱300,000 - ₱360,000 per year

    Key Responsibilities:Handle customer inquiries via phone (voice support) and assist in resolving issues in a timely and professional manner.Provide accurate product or service information to customers.Maintain a positive and friendly attitude in all customer interactions.Document and track customer interactions and issues in the system.Collaborate with other...

  • Customer Service Representative

    6 days ago

    Fort Bonifacio, National Capital Region, Philippines Electrodry Full time ₱324,000 - ₱432,000 per year

    FREE MEALS AND SNACKS ARE ON US Cut down on expenses while working onsite with our free daily lunch meals, breakfasts, and treatsA Great Place to Work Certified: Enjoy these perksHealth & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insuranceRewards & Recognition: 24 PTOs (with conversion),...

  • Customer Service Representative

    4 days ago

    Fort Bonifacio, National Capital Region, Philippines Tata Consultancy Services (TCS) Full time ₱420,000 per year

    Job Description:We are seeking a dedicated and personable Customer Service Representative to join our team. In this role, you will be the primary point of contact for our customers, providing exceptional support, resolving inquiries, and ensuring customer satisfaction. You will handle inbound calls, emails, and chat messages, assist with product or service...

  • Customer Service Representative

    1 week ago

    Fort Bonifacio, National Capital Region, Philippines Comrise Full time ₱216,000 - ₱240,000 per year

    We are looking for enthusiastic Customer Service Representatives to join our growing team. You will be responsible for handling customer inquiries, resolving concerns, and providing outstanding service through inbound and outbound calls, email, or chat support.As a CSR, you will play a key role in ensuring customer satisfaction by delivering accurate...

  • Customer Service Representative

    1 week ago

    Fort Bonifacio, National Capital Region, Philippines Comrise Full time ₱240,000 - ₱288,000 per year

    Position: Customer Service RepresentativeLocation: BGCWork Arrangement: Onsite 100%Shift: Night ShiftJob Description:We are seeking a Call Center Representative for a Healthcare Account. The role involves assisting members and patients with their healthcare-related inquiries while ensuring excellent service and compliance with healthcare standards. The ideal...

  • Customer Service Representative

    4 days ago

    Fort Bonifacio, National Capital Region, Philippines Top Source Executive Search Inc. Full time ₱3,000,000 - ₱5,500,000 per year

    Work Setup:Full timeNight shiftOn site in BGCWe are seeking a detail-oriented and experienced Customer Service Representative for a Healthcare account to join our team as a Payor Enrollment Specialist. The ideal candidate will be responsible for the timely and accurate completion of enrollment tasks, demonstrating a strong commitment to quality, efficiency,...

  • Customer Service Supervisor

    2 weeks ago

    Fort Bonifacio, National Capital Region, Philippines Ian Solar Energy Corp. Full time ₱360,000 - ₱2,080,000 per year

    About the roleAs a CSR Supervisor at IAN SMART ENERGY CORP', you will play a crucial role in leading and developing a team of Customer Service Representatives. This full-time position is based in our office in Fort Bonifacio Taguig City Metro Manila, where you will be responsible for ensuring exceptional customer service and driving team performance.What...

  • Technical Support Representative

    6 days ago

    Fort Bonifacio, National Capital Region, Philippines Targets RMS Full time ₱288,000 - ₱360,000 per year

    Skills and Experience:Ensure customer service is at world class level.Ensure all efforts are expended to meet/exceed customer product delivery.Assist in improving and developing tasksAnalytically driven.1-2 years experience in a multi-contact (phone, email, CRM, live chat) customer support/ service organization.Requirements:Proficiency in MS Office (Word,...

  • Direct Sales Representative

    1 week ago

    Fort Bonifacio, National Capital Region, Philippines Search Shark inc. Full time ₱360,000 - ₱420,000 per year

    ResponsibilitiesApproach and engage potential customers in person (door-to-door, events, retail locations, or field visits).Present and demonstrate products/services clearly and effectively.Build strong customer relationships to encourage loyalty and referrals.Meet and exceed daily, weekly, and monthly sales targets.Generate and follow up on leads within...

  • Customer Service Supervisor/Team Leader

    2 weeks ago

    Fort Bonifacio, National Capital Region, Philippines Ian Solar Energy Corp. Full time ₱400,000 - ₱480,000 per year

    About the roleAs a CSR Supervisor at IAN SMART ENERGY CORP', you will play a crucial role in leading and developing a team of Customer Service Representatives. This full-time position is based in our office in Fort Bonifacio Taguig City Metro Manila, where you will be responsible for ensuring exceptional customer service and driving team performance.What...