Business Development Manager

Job Summary

The Head of Business Development is responsible for driving the company's growth by identifying new market opportunities, forming strategic partnerships, and developing sustainable revenue channels. This role leads the business development team to ensure alignment with the organization's overall strategy and collaboration with cross-functional departments to maximize impact and profitability.

Key Accountabilities

(Routine and non-routine responsibilities required to achieve the role's key results.)

1. Transaction Recording and Documentation

• Record daily cash transactions in the accounting system to maintain accurate and complete financial data.
• Prepare and review journal entries with full supporting documentation to ensure compliance and audit readiness.
• Track disbursements and receipts to maintain updated and reliable financial records.
• Apply accounting policies and procedures consistently to meet organizational and regulatory standards.

Metrics:

• Accuracy and timeliness of transaction recording
• Completeness of journal entry documentation
• Compliance rate with accounting standards
• Transaction error rate

2. Cash and Account Reconciliation

• Conduct regular reconciliations of cash and bank accounts to ensure accurate balances and timely issue resolution.
• Maintain imprest fund records to monitor cash advances, reimbursements, and replenishment requests accurately.

Metrics:

• Timeliness of reconciliations
• Number of discrepancies identified and resolved
• Accuracy rate of imprest fund balances
• Average resolution time for reconciliation issues

3. Disbursement and Reimbursement Processing

• Process reimbursement requests and petty cash replenishments promptly to ensure fund availability.
• Coordinate with Cash Operations Clerks to validate supporting documents for completeness and accuracy.

Metrics:

• Turnaround time for reimbursement processing
• Percentage of error-free disbursements
• Documentation completeness rate
• Stakeholder satisfaction regarding timeliness and accuracy

4. Reporting and Audit Support

• Prepare and submit basic financial reports for review by the Senior Accountant to support informed decision-making.

Metrics:

• Timeliness of report submission
• Report accuracy rate
• Number of revisions requested by the Senior Accountant

HSE Accountabilities / Job Authority

• Support and participate in the company's Health, Safety, and Environment (HSE) programs.
• Ensure all actions and decisions comply with company policies and procedures.
• Lead the implementation of new initiatives from Human Capital and senior management.
• Perform other related duties as assigned by immediate superior.

Physical and Mental Demands

• Requires high mental engagement involving strategic thinking, decision-making, and complex problem-solving.
• Physical activity is moderate, primarily involving sitting, typing, and occasional walking or standing.
• Must possess normal vision and hearing (with or without correction) and excellent verbal and written communication skills.
• Should be able to work extended hours or irregular schedules, including evenings, weekends, and holidays if required.

Work Environment

• Operates primarily in a professional office setting using standard office equipment such as computers and phones.
• The role is mostly sedentary but may involve travel for meetings, business development, and partnership engagements.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Management, Communications, or a related field.
• Master's degree in Business Administration (MBA) preferred but not required.

Professional Experience

• Minimum of 13 years of experience in business development or related functions.
• At least 3 years in a managerial or senior managerial capacity, preferably within the Financial Technology (FinTech) industry.

Functional Competencies

• Partner Relationship Management: Expert in maintaining executive-level client and partner relationships, ensuring long-term loyalty and advocacy.
• Account Growth & Retention: Skilled in creating and executing strategies for renewals, upselling, and cross-selling opportunities.
• Conflict & Escalation Management: Proven ability to handle and resolve critical partner concerns effectively.
• Problem-Solving: Demonstrates sound judgment and analytical skills to resolve operational challenges.
• Process Evaluation: Identifies inefficiencies and gaps in workflows to enhance compliance and productivity.
• Business Analysis & Insights: Strong analytical capability to translate partner and market data into actionable strategies.
• Program & Process Management: Proficient in developing and optimizing partner success frameworks and business initiatives.
• Commercial Acumen: Deep understanding of revenue drivers, forecasting, and financial modeling to support partner growth.
• Customer Focus: Prioritizes client and partner satisfaction in all strategic and operational decisions.
• Integrity & Professionalism: Acts with transparency, fairness, and accountability in all interactions.
• Collaboration: Fosters teamwork and cross-functional cooperation to achieve organizational objectives.
• Adaptability: Responds effectively to dynamic market conditions and evolving business priorities.

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