Technical Support Associate

3 days ago

Ortigas Post Office, Philippines Calcmenu Phil. Inc. Full time ₱300,000 - ₱348,000 per year

Job Responsibilities:

  • Provide technical support and customer service to international and local software clients (installation, trouble-shooting, etc.) by phone, e-mail, chat and remote assistance.
  • Provide feedback to development team and documentalist about encountered problems and possible improvement of procedures and applications
  • Coordinate technical issues and resolutions with programmers/QA and clients
  • Research of information about inquiry and provide workaround or resolution
  • Occasionally assist our team for testing, conversions, presentations, etc.
  • Occasionally create documentation as guide for clients in using the software and for process improvement
  • Occasionally provide onsite support, implementation, and briefing for our local customers.
  • Conduct training and prepare materials for standard or focused training for clients

Requirements:

  • Graduate of Computer Engineering, Information Technology or other related field.
  • Good verbal and written communication skills in English.
  • Strong observational and excellent listening skills.
  • Must have very strong PC knowledge (Windows XP/Vista/7/8/10/11, Server 2003/2008/2012/2016/2019)
  • Knowledge of SQL Server , IIS, remote connection and/or networking would be an advantage.
  • Strong troubleshooting and problem solving skills.
  • Experience in Technical Support including ticketing management through email support and chat.
  • Previous call center experience in cold calling or outbound sales is not required but an advantage.
  • Candidate must be highly resourceful, pro-active, flexible, performance-driven, self-motivated, and a team player.
  • Must be available to work on a shifting schedule
  • 1 Full-Time position available.

Job Type: Full-time

Pay: Php25, Php29,000.00 per month

Benefits:

  • Flexible schedule
  • Flextime
  • Promotion to permanent employee

Application Question(s):

  • Willing to work onsite?
  • Years of experienced?
  • What is your expected salary?
  • What is the earliest date you can start?

Work Location: In person

  • IT Support Associate

    5 days ago

    Ortigas Post Office P, Philippines Cathay Land Inc. Full time ₱80,000 - ₱120,000 per year

    A. Network AdministrationAssist the Network Administrator in all aspects of network administration such as but not limited to intranet, Internet, network cabling, remote access, and E-mail service.Monitors efficient network usage and suggest necessary enhancements.Coordinates with HR Admin for electrical and network cabling.In charge of the creation of email...

  • Technical Support Representative

    2 weeks ago

    Ortigas Post Office, Philippines EMAPTA Full time ₱240,000 - ₱360,000 per year

    A SNAPSHOT OF THE ROLECompany OverviewWe are a trusted outsourcing partner supporting leading telecommunications providers in Australia. Our team delivers high-quality technical and customer support, ensuring reliable connectivity and seamless experiences for end-users. We are committed to fostering a collaborative workplace where growth, learning, and...

  • Technical Sales Associate

    3 days ago

    Ortigas, Philippines J-K Network Manpower Services Full time ₱300,000 - ₱480,000 per year

    Company Profile:A leading provider of software products and solutions for various industries.Position: Technical Sales AssociateIndustry: Information Technology / Software SolutionsLocation: Ortigas, Pasig (On-site)Work Schedule: Monday to FridaySalary Range: Php 25,000 – Php 40,000 gross monthlyBenefits:Government-mandated benefitsAccident insuranceHMO...

  • Technical ADS Support

    2 weeks ago

    Ortigas, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱240,000 - ₱360,000 per year

    CALL CENTER HIRING | TECHNICAL ADS SUPPORTE-COMMERCE SOCIAL MEDIA ACCOUNT - DIGITIAL ADVERTISINGEARN UP TO 30,000 SALARY PACKAGE + INCENTIVES + NIGHT DIFFQualifications:Completed a minimum of 2 years in college/ associate or diploma courses are acceptedMust have 12 months of Digital Advertising background (BPO or Non BPO)if the Digital advertising background...

  • technical & sales support

    7 days ago

    Greenhills Post Office P, Philippines MacroVista Inc. Full time ₱250,000 - ₱500,000 per year

    JOB DESCRIPTIONTECHNICAL & SALES SUPPORTWe are looking for a team player, Technical & Sales Support, to join and support our operations and after sales services.The Technical & Sales Support role bridges the gap between technical operations and customer-facing sales activities. This position is responsible for assisting the sales team with technical...

  • Technical Support Specialist

    2 weeks ago

    Makati Central Post Office, Philippines AspiraGlobal Full time ₱27,000 - ₱350,000 per year

    Technical Support SpecialistAbout the RoleWe're looking for a Technical Support Specialist to provide top-tier support to our clients and ensure seamless technical solutions. You'll be responsible for troubleshooting issues, guiding users, and maintaining system efficiency. If you have a passion for problem-solving and delivering excellent customer service,...

  • End User Support

    2 weeks ago

    Ortigas Post Office, Philippines CMTLand Development Corporation Full time ₱500,000 - ₱1,000,000 per year

    Bachelor of Science in Computer Science/ Information Technology/Computer Engineering/Electronics Engineering0-3 years of experience in an IT support role, helpdesk support, or technical troubleshooting environment.Experience with networking (TCP/IP, VPNs, DNS, DHCP, etc.), hardware (desktops, laptops, printers, etc.), and software (Windows, macOS, Linux,...

  • Sales Associate

    2 weeks ago

    Ortigas Post Office, Philippines Traxion Tech Full time ₱240,000 per year

    Basic FunctionThe Sales Associate – Merchant Onboarding is responsible for acquiring, onboarding, and supporting small and medium-sized enterprises (SMEs) into the company's digital payments ecosystem, with a primary focus on QR Ph adoption. The role ensures smooth merchant activation, compliance with regulatory requirements, and growth of merchant...

  • Compliance Associate

    2 weeks ago

    Ortigas Post Office, Philippines Ifelse Ph Inc. Full time ₱264,000 per year

    We are seeking a highly detail-oriented and proactive Compliance Associate to develop, execute, and enhance our compliance testing plans, ensuring adherence to company policies, regulatory requirements, and industry standards. The ideal candidate will have a strong understanding of compliance principles, excellent analytical skills, and the ability to work...

  • Customer Service/Technical Support Representative

    2 weeks ago

    Pasig Central Post Office, Philippines Siegen HR Solutions, Inc. Full time ₱264,000 - ₱432,000 per year

    Kickstart Your Career with a Leading Mobility AccountWe're looking for passionate Customer Service Representatives (CSR) and Technical Support Representatives (TSR) to join our team in Ortigas, Pasig.What's in it for you?· Competitive ₱22,000 basic salary· ₱1,500 rice allowance upon regularization· ₱20,000 signing bonus· Virtual hiring process for...