End User Support

Responsible for working hand-in-hand with our technology partners on the following stages of the project: Business Requirements Study (BRS), Super User Training, User Acceptance Testing, End to End Testing, End User Training, Pre Go Live and Post Go Live Support.DUTIES & RESPONSIBILITIES● Ensures customer satisfaction through timely and quality delivery of...

A SNAPSHOT OF THE ROLECompany OverviewWe are a trusted outsourcing partner supporting leading telecommunications providers in Australia. Our team delivers high-quality technical and customer support, ensuring reliable connectivity and seamless experiences for end-users. We are committed to fostering a collaborative workplace where growth, learning, and...

Scope of Work/ResponsibilitiesThe Back-End Developer will contribute to the implementation and integration of key functionalities within the .Stat Suite Lifecycle Manager (.Stat Suite documentation )and the Public Data Analytics Portal. The project aims at providing an advanced, user-friendly, and robust platform integrating complex data transformations,...

QUALIFICATIONSCandidate must be a graduate of IT, Computer Science, or equivalentPreferably with at least 6 months of work experience in customer service, technical support, or any software/IT-related fieldKnowledgeable in hardware and software troubleshooting and technical supportGood communication skills with the ability to explain technical concepts in...

Handle L2 escalations and resolve technical/process issues .Act as subject matter expert and provide guidance to end-users.Coordinate with cross-functional teams for issue resolutionDocument best practices, solutions, and process improvementsJob Requirements- Entry level or experience IT/technical support ,With analytical and decision-making skills...

We are looking for a versatile and driven IT Support Officer with a strong background in Microsoft 365, network and hardware support, and IT infrastructure and security. This role is ideal for someone who thrives in a hands-on environment, enjoys solving complex technical issues, and is passionate about keeping systems secure, scalable, and...

We are looking for a passionate and detail-oriented Live Streaming Operation Specialist with experience in the beauty products industry. The ideal candidate will manage end-to-end live streaming activities, from planning scripts to analyzing performance data, ensuring engaging content and smooth execution.ResponsibilitiesWrite and translate brand live...

Duties and Responsibilities:Build intuitive and responsive dashboards and user interfaces using ReactJS and Vite.Collaborate with cross-functional teams to design, develop, and deliver new features.Optimize code for performance and scalability.Work with AWS, and Google services for deployment and infrastructure management as the system transitions to...

Basic FunctionThe Business Analyst (BA) is responsible for bridging the gap between business requirements and technology solutions. In the fintech and electronic money issuance (EMI) environment, the BA ensures that business needs are translated into effective, compliant, and scalable solutions that support payments, e-wallets, remittances, and digital...

Must have:Graduate of any bachelor's degree in Computer Science/Information Technology or its equivalent.Minimum of 4 years experience as a Frontend Engineer.Minimum of 4 years experience in software development.Must be self-starter.Must have experience in agile environment.Must be a fast-learner.Must have excellent communications skills (Oral/Written).Must...