E-Commerce Technical Project Manager

Discover your 100% YOU with MicroSourcing

Position: E-Commerce Technical Project Manager (Shopify Development)

Location: Metro Manila

Work setup & shift: Remote| Night shift

**Why join MicroSourcing?

You'll have:**

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your role:

Role Overview: We are seeking a skilled Technical Project Manager to serve as the central point of contact for managing and overseeing all Shopify store development projects. You will collaborate closely with internal teams (Account Management, Business Development, Development, and Accounting) and external clients to ensure seamless execution, deployment, and ongoing maintenance of e-commerce solutions.

Responsibilities:

• Develop detailed Statements of Work (SOW) in collaboration with Account Management and Business Development teams.
• Create comprehensive Functional Requirement documents based on SOWs and client consultations.
• Set up and configure initial Shopify store builds, including URL setup, billing, shipping settings, and preliminary reviews.
• Coordinate with development partners to ensure accurate integration between Shopify and NetSuite.
• Liaise with the Accounting team to manage payment setup and billing processes.
• Conduct thorough reviews of all products developed and ensure they meet defined specifications before client testing.
• Manage and facilitate client reviews, testing phases, feedback cycles, and final approvals prior to launch.
• Assign work orders effectively to the development team and perform comprehensive quality reviews in Shopify and NetSuite.
• Act as backup support for urgent development tasks or when the dev team is unavailable, including minor content edits and product adjustments.
• Provide timely updates and additional code requests as required.
• Manage and adjust Shopify store settings, including shipping, product collections, tags, and access permissions.
• Create and manage Netsuite Root SKUs, assigning appropriately across departments.
• Maintain accurate records in Airtable for billing, redemption pages, and client-specific details.
• Implement email campaigns, set up redemption pages, Stripe Gift Cards, and Discount Codes.
• Manage store-specific setups, including Discount Codes, Gift Cards, and test orders to ensure system integrations are functioning correctly.
• Prepare and maintain necessary documentation (SOWs, MSAs, addendums).
• Coordinate store closures and manage user access levels (Shopify admin and front-end access).
• Collaborate with integration vendors for system adjustments and error resolutions.
• Oversee monthly product inventory updates with Oracle.
• Handle urgent eWallet updates and reporting from Shopify as required.
• Resolve Supersync and Netsuite errors promptly.
• Review and process Purchase Orders and associated Work Orders.
• Provide SKU details for Stripe Development and Merchandising requests.
• Disable or update products, bundles, or collections as requested.
• Configure and manage Email Notifiers for collection and product approvals.

Qualifications:

• Minimum 3+ years of experience in technical project management, preferably within an e-commerce environment.
• Expert-level knowledge of Shopify and strong familiarity with Shopify integrations (NetSuite experience preferred).
• Proven ability to develop detailed functional requirements and manage complex e-commerce projects.
• Proficient in managing cross-functional teams and external development partners.
• Strong understanding of inventory management, billing setups, and financial processes.
• Experience using Airtable, NetSuite, Oracle, and Stripe integrations is highly advantageous.
• Exceptional communication, organization, and problem-solving skills.
• Ability to perform under pressure, manage urgent tasks, and provide technical support when needed.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

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