Hospitality Associate

2 days ago

Quezon City, National Capital Region, Philippines E-Bright Retail Corp. Full time ₱104,000 per year

Job Summary

The Hospitality Associate plays a key role in creating a warm, memorable, and seamless dining experience for every guest. This position combines attentiveness, efficiency, and genuine hospitality to deliver high-quality service that reflects the restaurant's modern casual fine dining standards.

Key Responsibilities

  • Provide attentive and personalized service to all guests, ensuring a pleasant and memorable dining experience.
  • Greet guests warmly, assist with seating, and present menus in a professional manner.
  • Communicate effectively with kitchen and bar teams to ensure accurate and timely order delivery.
  • Maintain cleanliness and organization of the dining area, service stations, and assigned sections.
  • Anticipate guest needs and respond promptly to inquiries or requests.
  • Uphold restaurant service standards, policies, and grooming guidelines at all times.
  • Assist in setting up and closing dining areas, including table settings, supplies, and station readiness.
  • Support the team during peak hours and contribute to a positive, cooperative work environment.
  • Promote restaurant offerings and provide menu recommendations when appropriate.
  • Handle guest feedback gracefully and coordinate with the supervisor for proper resolution.

Qualifications

  • Preferably with at least 1 year of experience in restaurant or hospitality service (fine dining or casual upscale setting is an advantage).
  • Strong interpersonal and communication skills with a passion for guest service.
  • Professional, well-groomed, and confident demeanor.
  • Ability to work efficiently under pressure while maintaining a friendly attitude.
  • Team-oriented with a strong sense of initiative and accountability.
  • Willing to work on shifting schedules, weekends, and holidays.
  • Can start ASAP.

Core Competencies

  • Guest-Centered Service
  • Professional Presentation
  • Attention to Detail
  • Team Collaboration
  • Adaptability and Initiative

Work Environment

This role operates in a modern casual fine dining setting that values warm hospitality, refined presentation, and genuine connection with every guest.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php Php695.00 per day

Benefits:

  • Company Christmas gift
  • Company events
  • Employee discount
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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